M2 Competition on 2.9% finance!

_debo · 10-08-2018, 10:38 AM

Ok, the dealership just came back to me with the following:

Quote:

I heard about this today, my business manager is having a look and seeing if there are any build slots we can bring it forward to, but other than that I don’t have any more information.

It's quite interesting though that we got to this situation considering the amount of people who are moaning that the old M2 is better :-)

doughboy · 10-08-2018, 11:05 AM

I think your dealer is a bit poor. He just needs to read the notices sent to them by BMW...

Most of the dealers quoting me didn't know about it and were happy to take my deposit, when I went back to them to check this issue they went away then came back "err yes sorry sir, you can't order that".

The bulletin has been out since early August. As soon as I tried to order in early September I was told about the stop and that no orders could be taken with 2NH option.

_debo · 10-08-2018, 11:12 AM

Quote:

Originally Posted by doughboy

I think your dealer is a bit poor. He just needs to read the notices sent to them by BMW...

Most of the dealers quoting me didn't know about it and were happy to take my deposit, when I went back to them to check this issue they went away then came back "err yes sorry sir, you can't order that".

The bulletin has been out since early August. As soon as I tried to order in early September I was told about the stop and that no orders could be taken with 2NH option.

Interesting... what do you suggest at this point? To be fair I'm not in such rush, I'm happy to wait a bit longer, that will also give me a 2019 plate which is not bad somehow and possibly give time to BMW to recall any found issue.

doughboy · 10-09-2018, 12:11 AM

Fair enough if you're not in a hurry.

It would be nice if your dealer knew what they were doing and kept you properly informed though.

You might be able to get a better deal in the meantime elsewhere.

_debo · 10-09-2018, 04:42 AM

Quote:

Originally Posted by doughboy

Fair enough if you're not in a hurry.

It would be nice if your dealer knew what they were doing and kept you properly informed though.

You might be able to get a better deal in the meantime elsewhere.

Genuine question, how does one go about it? I mean can I cancel my current purchase and go elsewhere?

doughboy · 10-09-2018, 04:58 AM

Sure you can cancel,

Check the terms on the order paperwork you should have signed.

_debo · 10-09-2018, 05:05 AM

Quote:

Originally Posted by doughboy

Sure you can cancel,

Check the terms on the order paperwork you should have signed.

I'll have a look when I get home then...

_debo · 10-09-2018, 05:41 AM

Also Peter Vardy seems to be the only one still on a 2.9% for the M2C... the other one I checked are on 4.9% already too

RichyT · 10-09-2018, 06:41 AM

Quote:

Originally Posted by _debo

Also Peter Wardy seems to be the only one still on a 2.9% for the M2C... the other one I checked are on 4.9% already too

I would avoid if at all possible, I have my order through Peter Vardy just now and I’m quite happy to name and shame.

The customer service so far has left a lot to be desired, salesman won’t return any emails or calls, I’m actually getting a complex as I feel like some kind of stalker trying to get simple questions answered.

All this considering there proclamation of being one of the top 3 BMW dealership for customer service in the world

_debo · 10-09-2018, 07:14 AM

Quote:

Originally Posted by RichyT

I would avoid if at all possible, I have my order through Peter Vardy just now and I’m quite happy to name and shame.

The customer service so far has left a lot to be desired, salesman won’t return any emails or calls, I’m actually getting a complex as I feel like some kind of stalker trying to get simple questions answered.

All this considering there proclamation of being one of the top 3 BMW dealership for customer service in the world

Oh! Good to know, I'll drop my consideration for them then.
If anything I pointed out to my current dealership that they are still doing the 2.9% till March and questioning why I wasn't given the option. When I went to enquire I was shown the 2.9% and magically when I placed the deposit it sky rocketed to 4.9%. Mine, Stephen James, so far has been quite good and prompt with their customer service and replies, slow at times due the closing of the quarter but quite on top of things when needed. I can't shame them for sure so far.

RichyT · 10-09-2018, 11:09 AM

Honestly I really don’t like being a keyboard warrior but Peter Vardy are bunch of theiving fu**s and liars!

Was told today I’m not getting my £1000 back as it’s non refundable. I should have read the T&Cs on the sales doc, not relied on the salesman not telling me.

This is despite me cancelling my order as they are completely inept, and have ordered a car that is not what I spec’d. They have removed 2NH to process my order allowing Dec instead of April/May and requested orange instead of blue seats

I have been told the dealer principle will contact me tomorrow, but will basically give me the same answer I received from the sales manager.

Raging doesn’t even cut it

_debo · 10-09-2018, 11:14 AM

What the heck? Are they even legally allowed to do so? I mean you ordered a product and the are going to delivery something that is not as advertised and not conform to spec. I'm not a lawyer but surely the is a clause there that should nullify the agreement.

RichyT · 10-09-2018, 11:17 AM

Anyone have any experience with the section 75 claim from your credit card company? Thinking this must fall into that!

_debo · 10-09-2018, 11:22 AM

Nope, but this article might be helpful

https://www.which.co.uk/consumer-rig...ing-goes-wrong

RichyT · 10-09-2018, 11:25 AM

Quote:

Originally Posted by _debo

Nope, but this article might be helpful

https://www.which.co.uk/consumer-rig...ing-goes-wrong

Cheers mate I’ll take a look

_debo · 10-09-2018, 12:37 PM

You are very welcome

doughboy · 10-09-2018, 03:24 PM

Gents. I would recommend calling Tom Hinchliffe at Cooper BMW York.

By far the best BM place I've dealt with. Can't fault them so far.and they beat Vardys on price even before customer service came into it.

_debo · 10-09-2018, 04:37 PM

Quote:

Originally Posted by doughboy

Gents. I would recommend calling Tom Hinchliffe at Cooper BMW York.

By far the best BM place I've dealt with. Can't fault them so far.and they beat Vardys on price even before customer service came into it.

I'll try to drop him an email and see what price he can make. Interest wise they are on 4.9% too so no benefit there. Thanks for the heads up.

doughboy · 10-10-2018, 03:27 AM

Quote:

Originally Posted by _debo

I'll try to drop him an email and see what price he can make. Interest wise they are on 4.9% too so no benefit there. Thanks for the heads up.

Everything is negotiable _debo, never forget that.

_debo · 10-10-2018, 04:50 AM

Quote:

Originally Posted by doughboy

Everything is negotiable _debo, never forget that.

I'm not fully sure of that... I have few reserves but I don't think they are appropriate to disclose publicly

doughboy · 10-10-2018, 05:14 AM

Quote:

Originally Posted by _debo

I'm not fully sure of that... I have few reserves but I don't think they are appropriate to disclose publicly

No not to tell on here, what I mean is the APR and discount is not fixed, it's up to you to negotiate with the salesman.

They always have room to manoeuvre if you try hard enough.

RichyT · 10-11-2018, 05:40 AM

Quote:

Originally Posted by _debo

Nope, but this article might be helpful

https://www.which.co.uk/consumer-rig...ing-goes-wrong

That link you’ve sent was really helpful mate, my card provider have Suspended the transaction and are investigating! So hopefully a bit of common sense will prevail after all.

I’ve managed to get another order placed through one of V4B lease deals, I know leasing is not for everyone but the deal suits me.

10-08-2018, 11:05 AM	#46
doughboy Major General 1545 Rep 8,972 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	I think your dealer is a bit poor. He just needs to read the notices sent to them by BMW... Most of the dealers quoting me didn't know about it and were happy to take my deposit, when I went back to them to check this issue they went away then came back "err yes sorry sir, you can't order that". The bulletin has been out since early August. As soon as I tried to order in early September I was told about the stop and that no orders could be taken with 2NH option.
	Appreciate 0 Quote

10-09-2018, 12:11 AM	#48
doughboy Major General 1545 Rep 8,972 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	Fair enough if you're not in a hurry. It would be nice if your dealer knew what they were doing and kept you properly informed though. You might be able to get a better deal in the meantime elsewhere.
	Appreciate 0 Quote

10-09-2018, 04:58 AM	#50
doughboy Major General 1545 Rep 8,972 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	Sure you can cancel, Check the terms on the order paperwork you should have signed.
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10-09-2018, 05:41 AM	#52
_debo Private First Class 12 Rep 118 Posts Drives: BMW M2 COMPETITION Join Date: Sep 2018 Location: London iTrader: (0)	Also Peter Vardy seems to be the only one still on a 2.9% for the M2C... the other one I checked are on 4.9% already too Last edited by _debo; 10-09-2018 at 07:15 AM.. Reason: Typo in Peter Vardy
	Appreciate 0 Quote

10-09-2018, 11:09 AM	#55
RichyT Enlisted Member 14 Rep 49 Posts Drives: M2C, Focus RS Join Date: Sep 2018 Location: UK - Glasgow iTrader: (0)	Honestly I really don’t like being a keyboard warrior but Peter Vardy are bunch of theiving fu**s and liars! Was told today I’m not getting my £1000 back as it’s non refundable. I should have read the T&Cs on the sales doc, not relied on the salesman not telling me. This is despite me cancelling my order as they are completely inept, and have ordered a car that is not what I spec’d. They have removed 2NH to process my order allowing Dec instead of April/May and requested orange instead of blue seats I have been told the dealer principle will contact me tomorrow, but will basically give me the same answer I received from the sales manager. Raging doesn’t even cut it
	Appreciate 0 Quote

10-09-2018, 11:14 AM	#56
_debo Private First Class 12 Rep 118 Posts Drives: BMW M2 COMPETITION Join Date: Sep 2018 Location: London iTrader: (0)	What the heck? Are they even legally allowed to do so? I mean you ordered a product and the are going to delivery something that is not as advertised and not conform to spec. I'm not a lawyer but surely the is a clause there that should nullify the agreement.
	Appreciate 0 Quote

10-09-2018, 11:17 AM	#57
RichyT Enlisted Member 14 Rep 49 Posts Drives: M2C, Focus RS Join Date: Sep 2018 Location: UK - Glasgow iTrader: (0)	Anyone have any experience with the section 75 claim from your credit card company? Thinking this must fall into that!
	Appreciate 0 Quote

10-09-2018, 11:22 AM	#58
_debo Private First Class 12 Rep 118 Posts Drives: BMW M2 COMPETITION Join Date: Sep 2018 Location: London iTrader: (0)	Nope, but this article might be helpful https://www.which.co.uk/consumer-rig...ing-goes-wrong
	Appreciate 0 Quote

10-09-2018, 12:37 PM	#60
_debo Private First Class 12 Rep 118 Posts Drives: BMW M2 COMPETITION Join Date: Sep 2018 Location: London iTrader: (0)	You are very welcome
	Appreciate 0 Quote

10-09-2018, 03:24 PM	#61
doughboy Major General 1545 Rep 8,972 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	Gents. I would recommend calling Tom Hinchliffe at Cooper BMW York. By far the best BM place I've dealt with. Can't fault them so far.and they beat Vardys on price even before customer service came into it.
	Appreciate 0 Quote