[gmarch]

When I try to log into the MyBMW app, I get the following:

{"error": "invalid_client", "error_description": "Client authentication failed (e.g., login failure, unknown client, no client authentication included or unsupported authentication method)"}


This is similar to the error that I was getting when they transitioned from the old app to this one.

Anyone else experiencing this?

[nioh_lbbm2]

Nope

[Steelguin]

nope just logged in fine

[AlpsRider]

Originally Posted by gmarch

When I try to log into the MyBMW app, I get the following:

{"error": "invalid_client", "error_description": "Client authentication failed (e.g., login failure, unknown client, no client authentication included or unsupported authentication method)"}


This is similar to the error that I was getting when they transitioned from the old app to this one.

Anyone else experiencing this?

You could try logging in on your computer to make sure it works with your password.

[///M TOWN]

Originally Posted by gmarch

When I try to log into the MyBMW app, I get the following:

{"error": "invalid_client", "error_description": "Client authentication failed (e.g., login failure, unknown client, no client authentication included or unsupported authentication method)"}


This is similar to the error that I was getting when they transitioned from the old app to this one.

Anyone else experiencing this?

Login works fine for me

I'd dump and reload the app, reset your password, and go from there

[DanG]

Works fine for me.

[gmarch]

Very odd. I removed and reinstalled. I logged on via my browser (and it works fine). The app just doesn't work for me.

Android 12, Pixel 3XL wifi or Verizon, same result.

[///M TOWN]

Originally Posted by gmarch

Very odd. I removed and reinstalled. I logged on via my browser (and it works fine). The app just doesn't work for me.

Android 12, Pixel 3XL wifi or Verizon, same result.

When you're logged in from your desktop, remove the car, then add it back in.

Then try logging in from your mobile app.

[Fred Conoway]

I had the same error for months and couldn't log into the app. Tried various browsers on the phone, cookies enabled, disabled, etc and nothing worked. Finally fixed itself when they came out with a new update that fixed the issue. Seemed like it was an issue specific to android phones

[///M TOWN]

Originally Posted by Fred Conoway

I had the same error for months and couldn't log into the app. Tried various browsers on the phone, cookies enabled, disabled, etc and nothing worked. Finally fixed itself when they came out with a new update that fixed the issue. Seemed like it was an issue specific to android phones

Yeah that might be, I am on iOS

I had problems in the beginning when they changed to the new app but it's been really good ever since

[DanG]

Originally Posted by ///M TOWN

Yeah that might be, I am on iOS

I had problems in the beginning when they changed to the new app but it's been really good ever since

I am on IOS also. It has worked fine since the first release.

[///M TOWN]

Originally Posted by DanG

I am on IOS also. It has worked fine since the first release.

Apple releases updates frequently to fix stuff just like this.

Droid users always get the bum's-rush

[marco000]

Got same issue.

Seems to have something to do with your chrome or "google" app.

The fix would be download an "edge" browser and get to your android settings -> default app -> browser to be edge. Then when in mybmw login, click top right to open the login page in edge and log in.

Another option even though I didn't try, but I think may still work is to just uninstall and then install chrome. And then retry.

[gmarch]

Originally Posted by marco000

Got same issue.

Seems to have something to do with your chrome or "google" app.

The fix would be download an "edge" browser and get to your android settings -> default app -> browser to be edge. Then when in mybmw login, click top right to open the login page in edge and log in.

Another option even though I didn't try, but I think may still work is to just uninstall and then install chrome. And then retry.

Yes, THIS ^^^

I set my default browser to Firefox (from Chrome), and it worked.

Such a simple fix on their end... The beauty of APIs, but they haven't done it... :-(

[Fred Conoway]

Originally Posted by marco000

Got same issue.

Seems to have something to do with your chrome or "google" app.

The fix would be download an "edge" browser and get to your android settings -> default app -> browser to be edge. Then when in mybmw login, click top right to open the login page in edge and log in.

Another option even though I didn't try, but I think may still work is to just uninstall and then install chrome. And then retry.

Weird; I tried it with the Samsung browser that came with my S20, but that didn't work either. But good to know in case it happens again in the future

[loofa]

This just started happening to me yesterday. Using Android 12 on a Pixel 4a. Cleared app cache, uninstalled/reinstalled app. I can login to the connected drive portal without error but can't use the app as it redirects to a login page and fails to accept my valid login credentials.

{"error": "invalid_client", "error_description": "Client authentication failed (e.g., login failure, unknown client, no client authentication included or unsupported authentication method)"}

Edit: I solved the problem. The apps permissions were revoked. By default, Android 12 automatically removes app permissions when it thinks they aren't needed. I enabled access to everything except for the camera and the app works perfectly again. Hopefully this will help someone out.

[Happy Motoring]

I'm on Android and cleared my site settings on chrome then redownloaded the app.

[typedef]

Originally Posted by gmarch

Yes, THIS ^^^

I set my default browser to Firefox (from Chrome), and it worked.

Such a simple fix on their end... The beauty of APIs, but they haven't done it... :-(

Same here. Switched the default app to Firefox and login went back to working perfectly (then switched back).
Thanks all for posting as this was frustrating me to no end and this fixed it so easily.

[sbtx]

This is due to a default browser issue and happens only on android , follow these steps and it works
On your android mobile phone, from the home page
1. Pull the top of the screen down,
2. hit the gear on the top right.
3. Hit the search button and type the word "default",
4. then select "choose default apps".
5. Now select "choose default apps" again.
6. then select browser apps
7. and change the browser to one of the other options and try to login in again.

This worked for me.

[mrandoms]

If you buy a car private party can you set up the app yourself or do you need to go to the dealer?