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      03-03-2017, 07:19 AM   #67
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Quote:
Originally Posted by rundmc_92 View Post
Good to see Passport BMW in MD on there! Where I got my first BMW
Ditto. I've bought 4 BMW's from Passport. I've been using BMW of Alexandria for maintenance work since it's closer to me so I'm happy both are on the list!
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      03-03-2017, 07:37 AM   #68
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it's a tow hook mounted plate holder. Otherwise he'd have to mount the plate by drilling holes on his bumper.
Thank you sir!
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      03-03-2017, 07:39 AM   #69
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Originally Posted by 823BMW View Post
I did my google search and I can't find the criteria either. Does anyone know what information they use to select these dealerships?
Its mostly based on survey scores actually
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      03-03-2017, 09:50 AM   #70
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None in Florida? No surprise there.
Haha exactly!
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      03-03-2017, 09:51 AM   #71
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BMW of the Hudson Valley? They've must have changed as I was going to purchase a new X1 from them back in 2013 before I moved to FL but they were sharks to the max. Small dealership but I guess good for them. Surprised Prestige BMW wasn't on the list.
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Also our E90 330 and 325 will soon have some sort of boost. So there is actually more of a chance to get more hp out of a 330 then a 335 in my opinion
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      03-03-2017, 10:25 AM   #72
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Originally Posted by THEANCHORED View Post
Don't read too much into this list. it's more about who can follow BMW's ever changing rules the best, not who treats their clients the best.
You are 100% correct!!!!
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      03-03-2017, 10:31 AM   #73
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Thank god berkeley is not on the list. These douces service my car and crack my windshield and said they were not responsible...
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      03-03-2017, 11:04 AM   #74
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We made it!!!!! Tulley BMW!!!
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      03-03-2017, 11:33 AM   #75
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Quote:
Originally Posted by Brantley847 View Post
Quote:
Originally Posted by Frank851 View Post
None in Florida? No surprise there.
As a Florida resident looking at an M4 built to order... I'm also not shocked. Maybe I need to move my business up north and pay the 1k to ship as the dealers here think it's a privilege for me to pay MSRP or above
Order via the dealer you can find the best deal through, and do delivery at the Performance Center in Spartanburg, SC.

I've done it with each of my BMWs and have had a great experience each time.
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      03-03-2017, 11:49 AM   #76
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I think this is the list of dealerships that convince their customers to give top ratings for everything on the evaluation form. Maybe there's a big goon standing in the doorway, 'encouraging them' to fill out the evaluation properly.

BMW of San Antonio is on the list. I asked them about the M2 in early 2016, after it had been announced but before it was being built and shipped. The CA never even heard of it, and directed me to the M235i.

-__-

-rb
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      03-03-2017, 11:54 AM   #77
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Quote:
Originally Posted by jrodrg View Post
BMW of Rochester ny? Really? Must be walk ins only... can't ever get anyone to call me back.
I've had great experiences at Burdick BMW in Syracuse (Cicero, technically). SA's are on salary rather than 'eat what you kill', very low pressure and seemed like a good deal - Dan Nye was who I worked with, and I'd recommend him heartily. I've only had to do maintenance so far, but good times with the service dept too. Might be worth the drive from Rochester/N. Falls.
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      03-03-2017, 12:14 PM   #78
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Quote:
Originally Posted by RBNetEngr View Post
I think this is the list of dealerships that convince their customers to give top ratings for everything on the evaluation form. Maybe there's a big goon standing in the doorway, 'encouraging them' to fill out the evaluation properly.

BMW of San Antonio is on the list. I asked them about the M2 in early 2016, after it had been announced but before it was being built and shipped. The CA never even heard of it, and directed me to the M235i.

-__-

-rb


It goes way beyond just survey results.
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      03-03-2017, 01:00 PM   #79
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Thumbs up Looking to buy

Quote:
Originally Posted by RickFLM4 View Post
Try Melbourne or Coggin. Stay away from Braman and Naples if you are looking for reasonable pricing. That said, you can order anywhere and pick up the car in SC (PCD). It's a day's drive home.

Finding a deal isn't that hard if you are willing to cast a wide net (particularly on an M4). You can easily bypass local dealers. It is post-sales service / maintenance where the South Florida dealers really suck. The service at Braman WPB in particular is absurd.

Congrats to the dealers that made the list and any of their employees that happen to see this thread.
Braman was worthless, my 4th bmw here, looking to buy a pre-owned in next few weeks, guess i'll check out coggin. Do you have a name or anybody recommended for used?

Thanks

Jack
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      03-03-2017, 01:03 PM   #80
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Originally Posted by MUFCbmwbear View Post
Quote:
Originally Posted by e92ben View Post
Wow no Karl Knauz hmm
No Chicagoland dealers!
I have good experiences with Laurel and Motor Werks and people speak highly of Knauz
Bought my car from Knauz but always had issues with their service dept. Most of their SA's have turned over. Get excellent service from Fields or Elmhurst.
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      03-03-2017, 01:16 PM   #81
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CONGRATS to the BMW Centers that made the list.

Unfortunately, for some Centers, the objectives are unrealistic. There are quite a few requirements to make the list....Volume on New and CPO, parts and accessories, Loyalty, Market Share, etc.

Some of the responses on this thread are based on customer experiences....while this is a HUGE contributor to making the list, it is only a small part of what is required.

The title of "Best BMW Dealerships" is not really accurate. IMO
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      03-03-2017, 01:17 PM   #82
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none in Canada?
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      03-03-2017, 02:22 PM   #83
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BMW of Schererville!
NW Indiana baby - spent some time up there, never interacted with the dealership directly, but a good buddy of mine has been a customer for over 10 years and always says good things about them.

Fort Wayne on here too, had some good experiences there myself...but no Dreyer in Indy. Not surprised.
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      03-03-2017, 03:35 PM   #84
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BMW of Sarasota

Go to BMW of Sarasota. The best in the biz. See Emilio. Tell him Bradd sent you!
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      03-03-2017, 04:10 PM   #85
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Congratulations Tulley in NH. I go to Tulley Mazda right next door.
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      03-03-2017, 04:57 PM   #86
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I was told by my SA two years ago that the basis for these awards is customer feedback from sales and service interactions. I always gave Bob Smith 10s, but there was also a time when they begged their customers to do so. That stopped a couple of years ago, just as they fell off the list. I still give the dealership 10s, but I only own 2 Bimmers right now. Not enough apparently. And their turn over has been horrendous.
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      03-03-2017, 04:57 PM   #87
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BMW of Honolulu got COA since 2013 and every year since that, pretty sad that we didn't get it for 2016
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      03-03-2017, 06:05 PM   #88
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Quote:
Originally Posted by bigj91 View Post
Quote:
Originally Posted by RickFLM4 View Post
Try Melbourne or Coggin. Stay away from Braman and Naples if you are looking for reasonable pricing. That said, you can order anywhere and pick up the car in SC (PCD). It's a day's drive home.

Finding a deal isn't that hard if you are willing to cast a wide net (particularly on an M4). You can easily bypass local dealers. It is post-sales service / maintenance where the South Florida dealers really suck. The service at Braman WPB in particular is absurd.

Congrats to the dealers that made the list and any of their employees that happen to see this thread.
Braman was worthless, my 4th bmw here, looking to buy a pre-owned in next few weeks, guess i'll check out coggin. Do you have a name or anybody recommended for used?

Thanks

Jack
I don't recall who I dealt with but they were they only other dealer I spoke with who I would call again (aside from Melbourne where I got my car). I'll see if I can find a name in my emails but not sure I still have them.
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