[.Tranceparent.]

Hey all, my car has about 2000 miles so far. It was purchased earlier this year in March 2020, and received the break in service at 1200 miles in May 2020. 2020 Model year.

Recently, I noticed that the car is calling for another service. The dealership mentioned that it has been one year since the 'in-service' date of the car, which apparently recorded as July 2019. Does this make sense, or is there an error here somewhere?

I bought the car in March 2020, so shouldn't that be the in-service date? So the first service, after the break in should be at 10K miles or March 2021, whichever comes first right?

Would love to hear your thoughts here as I am super confused!

[Thescout13]

Dealer is likely right, it's likely they are telling you what the software is telling them. It's all covered anyway, so why not take it in for service? What does your car say?

[DanG]

First regular service is one year from the manufacture date. You can see the manufacture date on the driver side door pillar.

I assume that the car sat on the dealers lot for quite sometime before you bought it. The breakin service does not reset the service intervals.

Take it in. It is a free service anyway.

[.Tranceparent.]

Originally Posted by Thescout13

Dealer is likely right, it's likely they are telling you what the software is telling them. It's all covered anyway, so why not take it in for service? What does your car say?

Originally Posted by DanG

First regular service is one year from the manufacture date. You can see the manufacture date on the driver side door pillar.

I assume that the car sat on the dealers lot for quite sometime before you bought it. The breakin service does not reset the service intervals.

Take it in. It is a free service anyway.

Thanks for this, agree free service so why not. I just wanted to ensure there wasn't an error here, such that the new car warranty period starts from the day I bought it and not from this manufacture date!

Making the service appointment now

[KevinM]

FWIW, for both my 2016 M3 ZCP and 2020 M2C, the car called for the first oil change one year after estimated in-service date (vs. production date). Since my M3 was Euro delivery, the car called for it one year after I picked it up at the Welt, which was in 6/2016 (car was produced 4/2016). Likewise, I ordered my M2C in spring 2019, it was produced in 4/2019, I picked it up late 6/2019, and the car called for the first oil change 6/2020.

Obviously, there is no downside to having the service done now other than inconvenience.

[BigKutta]

Originally Posted by DanG

First regular service is one year from the manufacture date. You can see the manufacture date on the driver side door pillar.

I assume that the car sat on the dealers lot for quite sometime before you bought it. The breakin service does not reset the service intervals.

Take it in. It is a free service anyway.

I've never heard of this. All my cars call for the annual services based on the in-service date, which is around the date I bought the car, not from date of manufacture.

OP - What is the month/year of manufacture of your M2? Check the label pasted in your door frame

[DanG]

Originally Posted by BigKutta

I've never heard of this. All my cars call for the annual services based on the in-service date, which is around the date I bought the car, not from date of manufacture.

OP - What is the month/year of manufacture of your M2? Check the label pasted in your door frame

Easy way to check. Look at your manufacture date and the date it wants an oil change. I bet it is one year from date of manufacture.

[.Tranceparent.]

Originally Posted by DanG

Easy way to check. Look at your manufacture date and the date it wants an oil change. I bet it is one year from date of manufacture.

Door frame specifies 6/19 as the manufacture date. Service requested by 7/2020, so one year after manufacture date.

Is this a BMW thing? My experience previously has been 1 year or 10K miles after when the car was purchased, not manufactured. Haven't had a car in many years, so maybe things changed.

I'm not worried about taking it in, that's totally fine (preferred even). But now it's got me thinking, since when did the countdown clock on the warranty start? When I bought it, or when it got manufactured?

[DanG]

Originally Posted by .Tranceparent.

Door frame specifies 6/19 as the manufacture date. Service requested by 7/2020, so one year after manufacture date.

Is this a BMW thing? My experience previously has been 1 year or 10K miles after when the car was purchased, not manufactured. Haven't had a car in many years, so maybe things changed.

I'm not worried about taking it in, that's totally fine (preferred even). But now it's got me thinking, since when did the countdown clock on the warranty start? When I bought it, or when it got manufactured?

Every BMW I have owned have been one year or x miles from the manufacture date (and I have had BMWs since 1972).

Warranty starts at the time of purchase.

[.Tranceparent.]

Thanks for the responses all, appreciate the feedback!

[DanG]

Originally Posted by .Tranceparent.

Thanks for the responses all, appreciate the feedback!

You three years maintenance also starts at the time of purchase.

[Phil335i]

Originally Posted by .Tranceparent.

Hey all, my car has about 2000 miles so far. It was purchased earlier this year in March 2020, and received the break in service at 1200 miles in May 2020. 2020 Model year.

Recently, I noticed that the car is calling for another service. The dealership mentioned that it has been one year since the 'in-service' date of the car, which apparently recorded as July 2019. Does this make sense, or is there an error here somewhere?

I bought the car in March 2020, so shouldn't that be the in-service date? So the first service, after the break in should be at 10K miles or March 2021, whichever comes first right?

Would love to hear your thoughts here as I am super confused!

I had the same experience. I received my new 2020 in March '19, had the 1200 mile service in Nov '19 and my car made a call to BMW for service in March '20 with only about 2500 total miles. Not sure why the service didn't reset the mileage AND the time for service, but apparently it didn't.

[DanG]

Originally Posted by Phil335i

I had the same experience. I received my new 2020 in March '19, had the 1200 mile service in Nov '19 and my car made a call to BMW for service in March '20 with only about 2500 total miles. Not sure why the service didn't reset the mileage AND the time for service, but apparently it didn't.

As stated before, BMW does not reset the service intervals after the break-in (1200 mileage) service.

[Sarg33]

I guess I have an odd ball as my car shows manufactured in 12/19. I bought my car new in Feb 2020 and my first services are due in Feb 2021. So my car's service plan is set up off the date of purchase, not date of manufacture.

[MMMBRAP]

That's so weird, just noticed this on my car as well. I literally took my car in 3 weeks ago for Break-In Service, and now it's telling me:

Oil Change at 8000 miles or July 2020, whichever comes first. My mileage is currently at 1800 something.

What I'm confused about is.........during the Break-In Service, don't they do an oil-change?

[DanG]

Originally Posted by MMMBRAP

That's so weird, just noticed this on my car as well. I literally took my car in 3 weeks ago for Break-In Service, and now it's telling me:

Oil Change at 8000 miles or July 2020, whichever comes first. My mileage is currently at 1800 something.

What I'm confused about is.........during the Break-In Service, don't they do an oil-change?

They do an oil change but they do not reset the service computer. No reason not to get a free service this month.

[enjanir]

I am in the exact same boat. Purchased Nov 19, break in service was completed mid April and now I have the warning service due 8500 miles/July 20. Current mileage is 1900. I called and the service advisor mentioned it was from date of manufacture.

[MMMBRAP]

Originally Posted by DanG

They do an oil change but they do not reset the service computer. No reason not to get a free service this month.

Getting another free oil change after doing 600 miles from the last oil change.

[.Tranceparent.]

I'm scheduled for this weekend. Guess I'll drive extra spirited to dirty up that 800 mile old oil...

[Poochie]

Originally Posted by MMMBRAP

Getting another free oil change after doing 600 miles from the last oil change.

I did that once; they neglected to reset the oil light, after the change.

Instead of getting pissed by their incompetence, a month later, I made a second appointment, with another dealer and them change the oil again and actually reset the indictor. They gave brand new loaner car, for another two days, to go practice donuts in and a free car wash

At the time, I really just wanted the service light reset and didn't know how but I milked the situation.

What I learned is that the dealers doesn't exactly share service records with each other, they just robotically do whatever service is requested, on the vehicle's computer, without questioning it.

[piggysmalls]

Sorry to resurrect and old thread, but I’m sitting here at the dealer discussing with my service advisor. He is saying my car does not need an oil service as I had the break in service 3000 miles ago. I told him that it has been a year since the manufacture date, and he insists that the manufacture date is the same as my in service date. I bought the car in 5/2020, the car was manufactured in 12/2019. Anyone have any documentation from BMW that states that the oil service dates coincide w the manufacture date as opposed to the in service date?

Btw, my dealer is indeed doing the oil change, but if possible I would like to provide something to them just to educate...they are a good dealer and the service advisor seems like a good guy.

[DanG]

What did your idrive say? The dealer is not suppose to reset the service intervals at the breakin service. The M2C says at startup a date or mileage when the car is due for service. It is the earlier of the two events.