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BIMMERPOST Universal Forums > General BMW News and Cars Discussion > Apple CarPlay is finally a free feature in BMW vehicles

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      01-22-2020, 10:01 AM   #287
Magic-gnome
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Quote:
Originally Posted by KmanM3 View Post
I have a 2017 with CarPlay provisioning but I never activated it on the car. I have called BMW numerous times and been told that the $300 option is all I have available. It will not become free for me because I never activated it. That makes zero sense to me and I hope it is incorrect but it is the message I got in every one of my calls.
I have a 2019 model but it's the same, need to pay the 300€ for it to unlock. Quote from support:

Quote:
Apple Carplay is only extended to those customers who have, or have had, an active subscription for at least 12 months. Since you have not had this before, the extension offer does not apply, but the service must then be purchased for.
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      01-22-2020, 11:06 AM   #288
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Quote:
Originally Posted by Magic-gnome View Post
I have a 2019 model but it's the same, need to pay the 300€ for it to unlock. Quote from support:

[COLOR="Black"]
What I'm understanding is:
BMW changed their CarPlay sales model (at least here in USA): they no longer sell the 20 year subscription ($300). They now sell yearly subscriptions ($80).
So all you need is purchase $80/year and the offer being discussed would make it permanently activated. That is... until they change it again.
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      01-22-2020, 12:26 PM   #289
Magic-gnome
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Quote:
Originally Posted by MPBK View Post
What I'm understanding is:
BMW changed their CarPlay sales model (at least here in USA): they no longer sell the 20 year subscription ($300). They now sell yearly subscriptions ($80).
So all you need is purchase $80/year and the offer being discussed would make it permanently activated. That is... until they change it again.
Yes, same in UK. But in other parts of Europe it seems to be different like in Sweden. BMW should make a statement!
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      01-29-2020, 06:50 PM   #290
Tom B
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I bought a 20' M4 last weekend. Here's a part of the order showing Apple Car Play is "free" for 20 years.
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      01-30-2020, 09:49 AM   #291
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iDrive 5 for me here. Guess I'm out of luck
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      01-31-2020, 08:34 PM   #292
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Guys did we decide this is an available upgrade on 2016 my?

I agree, Waze is the only reason to have it.
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      01-31-2020, 08:34 PM   #293
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Just looked at my ConnectedDrive account and the '19 M2 and '17 X5m are both now showing booked for CarPlay without a date. It used to have 3 years for the X5m and 10 for the m2. Both of there have had the fee paid. The '18 M4 shows it as available for £260 and it's never had it paid for. It appears that one off payment for life of vehicle ownership on the UK
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      01-31-2020, 10:22 PM   #294
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Update: as expected it's only free for 2019 and newer vehicles. Hate to be right but even the earlier language was pointing toward it being only free for cars on the subscription plan. The earlier cars were on the "one time activation" plan

BMW responded to my note asking about activation with the following (i obfuscated my vin)


Quote:
Thank you for your inquiry. Due to the increased number of emails we have been receiving regarding Apple CarPlay, response times have been taking longer than normal. We appreciate your patience.


Recent changes to our Apple Car Play Compatibility offer are such that it will be extended automatically at no additional cost for our customers with a Model Year 2019 or newer vehicle.



After review of your account (VIN WBA4W9C5XJACxxxxx), we see that an Apple CarPlay Compatibility subscription was never purchased for this vehicle. If you would like to add Apple CarPlay Compatibility to your 2018 vehicle, please visit the ConnectedDrive customer portal (www.bmwusa.com/MyBMWConnectedDrive). Once logged in, you will have the option to make a one-time purchase to add Apple CarPlay Compatibility to your vehicle. We thank you again for contacting us.
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