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BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMW will cut no-cost maintenance program to 3yr/36k for MY2017, and exclude items

View Poll Results: How likely are you to consider another brand after seeing the BMW MP changes?
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      01-07-2016, 10:49 AM   #67
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Why not offer the maintenance a la carte like MB? Lower the initial cost of the car while they're at it.
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      01-07-2016, 10:52 AM   #68
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Yikes, no more free brake jobs after I fry them at the track?
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      01-07-2016, 10:55 AM   #69
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Quote:
Originally Posted by I'm wrong
Quote:
Originally Posted by mhanism View Post
Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier.

Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents....
Just saw your response. Where did you get the info?
Read the bulletin, no where does it mention warranty. A decrease in warranty coverage would be a much bigger deal and send ripples across the auto industry.

Reduced service and maintenance - not a small deal, but given their lofty sales achievements, brand expansion, and steady growth, the bean counters figured to add a bit more to the bottom line.

Will def miss the free wiper blades; but most of the services were dictated and regulated by the onboard computer anyways, which kept things at 1 oil change and set of wipers a yr, and brakes/pads and clutch when needed (maybe the 4th yr, maybe not).
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      01-07-2016, 10:56 AM   #70
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If buying a car meant I couldn't afford to put a set of wipers or brake discs on the car at my own expense, I think I might realize that I should buy a lower priced car in the first place.
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      01-07-2016, 10:56 AM   #71
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Originally Posted by bjcarls View Post
I purchased an Audi for my wife in May and we both agreed after 4 months it was the worst decision car decision in the past 10 years (Volvo was the first 13 yrs ago), we should have spent $5k more for a BMW. Part of the reason was the maintenance package and 'ease' of owning a BMW - drive it and don't worry (I always changed the oil between services anyway). Now....I don't know, I've only used one of the services that are being cancelled (brakes). Who goes through engine belts anyway? Audi has the same disclaimer, on top of the intercoolers which I think is BS. It definitely puts MB back in the running or at minimal something to consider. I still won't buy another Audi unless its an RS model.

RS4 supposed to come to the states soon

now if only they had the RS6 avant state side and they accepted monopoly money.
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      01-07-2016, 10:57 AM   #72
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Originally Posted by M3 Esq View Post
Yikes, no more free brake jobs after I fry them at the track?
shhhhhhhhhh they aren't supposed to know that
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      01-07-2016, 10:57 AM   #73
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      01-07-2016, 10:59 AM   #74
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Well, after this one, I'm out. If they don't have faith in their product why should I?
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      01-07-2016, 11:02 AM   #75
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Time to move to other luxury brand for me...
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      01-07-2016, 11:04 AM   #76
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Quote:
Originally Posted by mhanism View Post
Read the bulletin, no where does it mention warranty. A decrease in warranty coverage would be a much bigger deal and send ripples across the auto industry.

Reduced service and maintenance - not a small deal, but given their lofty sales achievements, brand expansion, and steady growth, the bean counters figured to add a bit more to the bottom line.

Will def miss the free wiper blades; but most of the services were dictated and regulated by the onboard computer anyways, which kept things at 1 oil change and set of wipers a yr, and brakes/pads and clutch when needed (maybe the 4th yr, maybe not).
Ok so you assume nothing changed in the warranty front because it wasn't clearly stated. I assumed the same.

I guess we should wait to see any developments in that front in the upcoming months.

Cheers!
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      01-07-2016, 11:04 AM   #77
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This is bothersome. I agree the lease crowd won't be affected but those who purchase will definitely think twice. Brakes are not cheap on these cars, the wiper blades are a wash.

First BMW cancels Maintenace on warranty transfers and now this....doesn't do much for my fading impression of the company. But I'm 1 of tens of thousands.
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      01-07-2016, 11:04 AM   #78
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Amazing. When something gets taken away the whining begins.
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      01-07-2016, 11:04 AM   #79
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Quote:
Originally Posted by bjcarls View Post
I purchased an Audi for my wife in May and we both agreed after 4 months it was the worst decision car decision in the past 10 years (Volvo was the first 13 yrs ago), we should have spent $5k more for a BMW. Part of the reason was the maintenance package and 'ease' of owning a BMW - drive it and don't worry (I always changed the oil between services anyway). Now....I don't know, I've only used one of the services that are being cancelled (brakes). Who goes through engine belts anyway? Audi has the same disclaimer, on top of the intercoolers which I think is BS. It definitely puts MB back in the running or at minimal something to consider. I still won't buy another Audi unless its an RS model.
Curious which new Audi you recently purchased?
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      01-07-2016, 11:12 AM   #80
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Quote:
Originally Posted by Never Convicted View Post
If buying a car meant I couldn't afford to put a set of wipers or brake discs on the car at my own expense, I think I might realize that I should buy a lower priced car in the first place.
I've owned/leased 6 BMWs since 2006: two 5's, one 3, the i8, the M6 and the X5. I daresay that I've saved enough on maintenance to cover the cost of the 3 over the last 10 years.

This is a major difference for serial owners like myself and, indeed, my entire family. Collectively we own 12 BMWs among 7 individuals. Thought I love the driving dynamics of BMWs, I would be forced to look at other brands if the free maintenance went entirely away.

Cheers-mk
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      01-07-2016, 11:12 AM   #81
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Quote:
Originally Posted by Never Convicted View Post
If buying a car meant I couldn't afford to put a set of wipers or brake discs on the car at my own expense, I think I might realize that I should buy a lower priced car in the first place.
I got an M car because of the financial ease of ownership. If it's going to cost me considerably more to own, then maybe I should have looked at more expensive cars instead?

To my mind, the issue is the durability of certain parts. My X1 has always had a weird brake issue, and they've changed the front brakes already once at 10k. It's not tracked or abused. I'm now considering a Mazda CX-5 as a replacement, similar driver enjoyment but a big discount.

On an M car, people should really do their sums if they keep their cars for a short time, or lease. You wouldn't want a $3-4K parting gift on your lease end...
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      01-07-2016, 11:16 AM   #82
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Quote:
Originally Posted by M3 Esq View Post
Yikes, no more free brake jobs after I fry them at the track?
Every other BMW official pic or video of the M3 or M4 is on a track. They know you track, and unless you actually race they have no official reason to deny free maintenance.
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      01-07-2016, 11:18 AM   #83
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Quote:
Originally Posted by adc View Post
I got an M car because of the financial ease of ownership. If it's going to cost me considerably more to own, then maybe I should have looked at more expensive cars instead?

To my mind, the issue is the durability of certain parts. My X1 has always had a weird brake issue, and they've changed the front brakes already once at 10k. It's not tracked or abused. I'm now considering a Mazda CX-5 as a replacement, similar driver enjoyment but a big discount.

On an M car, people should really do their sums if they keep their cars for a short time, or lease. You wouldn't want a $3-4K parting gift on your lease end...
Your brake issues would still be solved (id est: replaced) by the warranty. So not a big deal.
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      01-07-2016, 11:18 AM   #84
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      01-07-2016, 11:18 AM   #85
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Quote:
Originally Posted by adc View Post
I got an M car because of the financial ease of ownership. If it's going to cost me considerably more to own, then maybe I should have looked at more expensive cars instead?

To my mind, the issue is the durability of certain parts. My X1 has always had a weird brake issue, and they've changed the front brakes already once at 10k. It's not tracked or abused. I'm now considering a Mazda CX-5 as a replacement, similar driver enjoyment but a big discount.

On an M car, people should really do their sums if they keep their cars for a short time, or lease. You wouldn't want a $3-4K parting gift on your lease end...
Agreed.

I purchased my M6 because it allowed me to tip my toe into semi-exotic drivetrain ownership while minimizing financial risk. This is similar to my decision on the i8, though I was enamored of the advanced drivetrain concept, as well. If I am asked to assume more financial risk, I will definitely move to more exotic brands on this type of vehicle.

Cheers-mk
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      01-07-2016, 11:20 AM   #86
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Quote:
Originally Posted by 08njSTEP
Hyundai can give 50k and those cars are refrigerator with wheels. BMW doesn't have shareholders. Its privately owned. If the cost is only wiper blades and 1 oil change then this is a REALLY stupid move. The ill will is certainly not worth the savings.
Wrong. BMW is public. You can buy stock, there are shareholders.....
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      01-07-2016, 11:20 AM   #87
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Quote:
Originally Posted by 08njSTEP
Hyundai can give 50k and those cars are refrigerator with wheels. BMW doesn't have shareholders. Its privately owned. If the cost is only wiper blades and 1 oil change then this is a REALLY stupid move. The ill will is certainly not worth the savings.
BMW is Not privately owned. It's publicly traded company. [IMG][/IMG]
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      01-07-2016, 11:22 AM   #88
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Originally Posted by MKSixer View Post
I've owned/leased 6 BMWs since 2006: two 5's, one 3, the i8, the M6 and the X5. I daresay that I've saved enough on maintenance to cover the cost of the 3 over the last 10 years.

This is a major difference for serial owners like myself and, indeed, my entire family. Collectively we own 12 BMWs among 7 individuals. Thought I love the driving dynamics of BMWs, I would be forced to look at other brands if the free maintenance went entirely away.

Cheers-mk
Oh wait we aren't supposed to disagree with BMW by some peoples standards......... BMW for years have been marketing their no cost maintenance on leases and now they pull out and expect people to remain loyal to the brand? Do they produce a great product? Yes. But there are always quality issues and as people have mentioned sometimes you face weird brake issues and or other issues with the vehicle that require significant work to be done on a lease. Thats not a chance I want to face nor a cost I would want to experience. Remove the key ingredient in leasing and customers will start to look elsewhere.
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