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BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMW will cut no-cost maintenance program to 3yr/36k for MY2017, and exclude items

View Poll Results: How likely are you to consider another brand after seeing the BMW MP changes?
Definitely will 271 37.28%
Most likely will 124 17.06%
Possibly will 185 25.45%
No chance 147 20.22%
Voters: 727. You may not vote on this poll

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      01-07-2016, 10:16 AM   #45
BwoodBMW
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Quote:
Originally Posted by spuntyb
Fcking weak. Hope this comes with a drop in MSRP too.
Haha... Not a chance
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      01-07-2016, 10:17 AM   #46
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next article we will read is that BMW is raising the price on maintenance plans offered to CPO customers and it wont include brakes..
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      01-07-2016, 10:17 AM   #47
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Quote:
Originally Posted by tturedraider
Quote:
Originally Posted by catchm3ifyoucann View Post
Cost cutting. Bye bye to those high lease numbers BMW
Why is that? This change will have virtually no effect on 3 yr/36k mile leases.
How is it no affect if they're not covering brakes at all anymore ?
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      01-07-2016, 10:17 AM   #48
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more reason to support your local indie shop. I only went to the dealer for the scheduled maintenance, and now that I am out of warranty, I haven't been back other than to see the new car lineup.
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      01-07-2016, 10:18 AM   #49
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In other words, were not improving the quality,reliability, and cost of ownership of our cars and their drivetrains and we know it. Here's your earlier maintenance bill, "valued" customer...
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      01-07-2016, 10:20 AM   #50
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Are they not confident in their product? Or are they losing money on the repairs? The way to counter that is by not cutting the warranty drastically but actually ensuring that the cars that leave the factories are built to last. This way people will move away from BMW Lease.
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      01-07-2016, 10:22 AM   #51
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Quote:
Originally Posted by Downeaster1 View Post
As a dealership technician, I know for a fact people abuse the hell out of the system. We have people who have cages in their M3/M4's who clearly track their car, and then bring it in for brake vibration. I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services). If you own a manual transmission vehicle, I HIGHLY suggest getting them to throw a clutch in there before you can't anymore. Just be warned, it's impossible to get a flywheel covered.
Very true. They will not budge on this.
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      01-07-2016, 10:29 AM   #52
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Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier.

Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents....
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      01-07-2016, 10:30 AM   #53
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Has the warranty period been modified?
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      01-07-2016, 10:32 AM   #54
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Quote:
Originally Posted by mhanism View Post
Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier.

Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents....
Just saw your response. Where did you get the info?
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      01-07-2016, 10:32 AM   #55
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Quote:
Originally Posted by spuntyb
Fcking weak. Hope this comes with a drop in MSRP too.
Wishful thinking, they just announced msrp increases for some models.
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      01-07-2016, 10:33 AM   #56
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Quote:
Originally Posted by Downeaster1 View Post
As a dealership technician, I know for a fact people abuse the hell out of the system.

...

I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services).
Wow.

Lot's of wrongness in this post. Yikes.
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      01-07-2016, 10:34 AM   #57
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wooooooow. disappointing.

I know this is a big factor for a lot of us
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      01-07-2016, 10:34 AM   #58
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      01-07-2016, 10:38 AM   #59
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Quote:
Originally Posted by MKSixer View Post
Because ///M-Car!!
Exactly who drives their M car in a tame fashion?
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      01-07-2016, 10:40 AM   #60
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Quote:
Originally Posted by Mr.Metak2you View Post
+1, I always figured it was built into the price of the car but it was a selling point no doubt. Now, the prices of their cars haven't gotten any less expensive, in fact they just announced increases like they do almost every year AND cut back on the service included. No wipers? How cheap.
Conversely I think buying a $50k car and complaining about not getting free wipers could also be answered the same.

Quote:
Originally Posted by FilipMPower View Post
Are they not confident in their product? Or are they losing money on the repairs? The way to counter that is by not cutting the warranty drastically but actually ensuring that the cars that leave the factories are built to last. This way people will move away from BMW Lease.
Has anyone posted that the Warranty is changing? Then when their program is still better than almost every other manufacturer, if you don't like their program you are going to go to one that is worse?
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      01-07-2016, 10:41 AM   #61
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Quote:
Originally Posted by I'm wrong View Post
Has the warranty period been modified?
No. The referenced memo refers to the maintenance plan only.
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      01-07-2016, 10:42 AM   #62
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They don't build them like they use to, simple as that.
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      01-07-2016, 10:44 AM   #63
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Looks like they are cutting out Inspection II, which is the most expensive BMW service available.
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      01-07-2016, 10:45 AM   #64
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Quote:
Originally Posted by mkoesel View Post
Wow.

Lot's of wrongness in this post. Yikes.
Quote:
Originally Posted by miiipilot View Post
wooooooow. disappointing.

I know this is a big factor for a lot of us
I understand that this is abused by some and at times the cost out ways the benefits, but this no maintenance program is what attracts everyone to BMW.

If I'm to lease a BMW it would have to be this year. I like everyone on here most likely will lease a M and for me I personally think its great that I don't have to worry about brakes in maintenance. But once that option is taken away I would be more open to considering other vehicles when I am ready to purchase a vehicle.

Increase in MSRP on some models + the new revision on leasing = a recipe to loose customers.
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      01-07-2016, 10:47 AM   #65
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some customers wont be affected it seems, like those that dont drive their car as hard or as much. but we can estimate a good chunck will be, even if is a "free" wiper or one time break change during their lease.

Other people affected will be those who do the BMW Select financing...Which that should be freaking illegal anyway lol. That program probably dies with the new maintenance program.
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      01-07-2016, 10:48 AM   #66
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I purchased an Audi for my wife in May and we both agreed after 4 months it was the worst decision car decision in the past 10 years (Volvo was the first 13 yrs ago), we should have spent $5k more for a BMW. Part of the reason was the maintenance package and 'ease' of owning a BMW, just tires - drive it and don't worry (I always changed the oil between services anyway). Now....I don't know, I've only used one of the services that are being cancelled (brakes). Who goes through engine belts anyway? Audi has the same disclaimer, on top of the intercoolers which I think is BS. It definitely puts MB back in the running or at minimal something to consider. I still won't buy another Audi unless its an RS model.

Edit: if it's just service and a non factor why bother cancelling it?

Last edited by bjcarls; 01-07-2016 at 02:40 PM..
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