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      07-15-2019, 02:57 PM   #1
farcus
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Dealer calling me for maintenance oil change when it's not due

So I bought my car New in 2019 of a 2018 model. I think the oil timing is off. I just had my break in oil period changed like April at 1450 miles. My car has barely under 5000 miles and the car pop up says in july/7500 miles. So obviously it's july now but it's not anywhere near 7500 miles and I just got my oil changed. What do I do?
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      07-15-2019, 03:00 PM   #2
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Quote:
Originally Posted by farcus View Post
So I bought my car New in 2019 of a 2018 model. I think the oil timing is off. I just had my break in oil period changed like April at 1450 miles. My car has barely under 5000 miles and the car pop up says in july/7500 miles. So obviously it's july now but it's not anywhere near 7500 miles and I just got my oil changed. What do I do?
You go in for your free oil change and car wash. That's what I do.
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      07-15-2019, 03:53 PM   #3
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First scheduled oil change is one year after manufacture. Your car is telling you July or 7,500 miles which ever comes first. Take it in for a free oil change.
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      07-15-2019, 04:41 PM   #4
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Free? Well, this isn't irritating in any way for those of us who have to pay for servicing...
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      07-15-2019, 04:57 PM   #5
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I would inquire as there is usually a window in which you can capitalize on the free service. When I took delivery of my f-type I didn't realize the dealership somehow initiated the maintenance from when they took delivery of the vehicle and not when I took delivery 6mo later. When I took the car in they said I was outside the window. They still took care of me, but next service occurred 6mo later to get things back in sync. Crazy part is that the service interval for the svr motor is one year or 16k miles. Blows my mind to go that long on a performance motor.
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      07-15-2019, 05:19 PM   #6
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2017+ BMWs came with 3yr/36,000 free maintenance. Older BMWs are 4yr/50,000mi So I don't understand how you guys aren't getting free maintenance since no M2 has broke this mark yet. Unless you bought used and it wasn't transferred??

For the OP, I have no idea why is service indicator is asking for an oil change 3 months after he had it changed. The oil service is supposed to be once a year, or every XXX miles that the car calculates based on driving condition,. Usually in the 7000-10000 mile range, I believe.

Service starts the day you take ownership of the vehicle, and the computer synced itself the day you did the break-in service and it was reset.
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      07-15-2019, 05:52 PM   #7
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Quote:
Originally Posted by Anthony1s View Post
2017+ BMWs came with 3yr/36,000 free maintenance. Older BMWs are 4yr/50,000mi So I don't understand how you guys aren't getting free maintenance since no M2 has broke this mark yet. Unless you bought used and it wasn't transferred??

For the OP, I have no idea why is service indicator is asking for an oil change 3 months after he had it changed. The oil service is supposed to be once a year, or every XXX miles that the car calculates based on driving condition,. Usually in the 7000-10000 mile range, I believe.

Service starts the day you take ownership of the vehicle, and the computer synced itself the day you did the break-in service and it was reset.
The brake-in service doesn’t count. They don’t reset the service computer. That is why it is asking for an oil change.
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      07-15-2019, 05:57 PM   #8
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Quote:
Originally Posted by Anthony1s View Post
2017+ BMWs came with 3yr/36,000 free maintenance. Older BMWs are 4yr/50,000mi So I don't understand how you guys aren't getting free maintenance since no M2 has broke this mark yet. Unless you bought used and it wasn't transferred??

For the OP, I have no idea why is service indicator is asking for an oil change 3 months after he had it changed. The oil service is supposed to be once a year, or every XXX miles that the car calculates based on driving condition,. Usually in the 7000-10000 mile range, I believe.

Service starts the day you take ownership of the vehicle, and the computer synced itself the day you did the break-in service and it was reset.
The free maintenance you quoted is for the US. Not all countries have free maintenance.
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      07-15-2019, 08:00 PM   #9
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Same issue as OP here.

Bought my 18 LCI in March and did my 1200 mile break in service in May.
My Idrive shows that my service is overdue since 6/19 but my car is only at 3700 miles.

Do I take it in asap or wait until I reach 7.5-8k miles for the oil change? Will I still be eligible for the free service?
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      07-15-2019, 08:06 PM   #10
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Quote:
Originally Posted by sharpst77 View Post
Same issue as OP here.

Bought my 18 LCI in March and did my 1200 mile break in service in May.
My Idrive shows that my service is overdue since 6/19 but my car is only at 3700 miles.

Do I take it in asap or wait until I reach 7.5-8k miles for the oil change? Will I still be eligible for the free service?
You take it in. Service is due one year from manufacture date. They do not reset the computer during the break-in service.
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      07-16-2019, 10:46 AM   #11
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I bought my 2018 M2 in April 2019. I believe the original owner purchased this vehicle in May 2018. When I recently brought my car in for the rear turn signal malfunction I asked about the free oil change/maintenance service. My SA said that I was not eligible since the free maintenance plan is non-transferable. I was quoted $160 for the oil change. Instead I purchased the oil and filter for less than $100 using Turner and Amazon.
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      07-16-2019, 10:53 AM   #12
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Quote:
Originally Posted by Picoschu View Post
I bought my 2018 M2 in April 2019. I believe the original owner purchased this vehicle in May 2018. When I recently brought my car in for the rear turn signal malfunction I asked about the free oil change/maintenance service. My SA said that I was not eligible since the free maintenance plan is non-transferable. I was quoted $160 for the oil change. Instead I purchased the oil and filter for less than $100 using Turner and Amazon.
You should keep the receipts and document your oil change in case there is a warranty issue.
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      07-16-2019, 10:58 AM   #13
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I'm facing the same thing. I got my LCI at Feb 19 and it was second hand 0 KMs. The car's licence says that it is Oct 18. Did my breat in service at 2000 KMs (1240~ miles) and it shows that I should do another service at 9000 KMs (5590~ miles).

I'll ask the service guy tomorrow and report back what and why it is so close to the break in period service.
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      07-17-2019, 06:34 AM   #14
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Quote:
Originally Posted by kingikra View Post
I'm facing the same thing. I got my LCI at Feb 19 and it was second hand 0 KMs. The car's licence says that it is Oct 18. Did my breat in service at 2000 KMs (1240~ miles) and it shows that I should do another service at 9000 KMs (5590~ miles).

I'll ask the service guy tomorrow and report back what and why it is so close to the break in period service.
Are you sure it's saying it's due now? mine gives me a service reminder every time I start it but at the moment it says it's due in 8000 miles or next March
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      07-21-2019, 01:34 PM   #15
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Yes I'm sure. Service in 9000 KMs (5600~ miles).
I've called the service today and they said that whatever is written in the driver's gauge cluster, needs to be taken care of in the service workshop. They haven't even mentioned that its only oil replacement.
It'll take me a while to get to 9000 KMs but I'll report back after I'll get there.
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      08-04-2019, 01:45 PM   #16
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Just got this notification now. At first, my heart stopped beating as I though it is the car that is low on oil but then I read the message carefully and remembered this thread. Is that the oil replacement a few of you were talking about? Why can't I get rid of this message? It'll take me a while to complete these 2000 KMs:
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      08-05-2019, 12:16 AM   #17
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The sooner the car is serviced the more free services you'll get before the free maintenance expires. You can actually bring it in early before the yellow reminder. For some reason ~1,000 miles stocks in my head.
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      08-05-2019, 11:10 AM   #18
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Quote:
Originally Posted by omasou View Post
The sooner the car is serviced the more free services you'll get before the free maintenance expires. You can actually bring it in early before the yellow reminder. For some reason ~1,000 miles stocks in my head.
We do not have free maintenance here.

Thanks for suggesting!
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      08-09-2019, 07:27 PM   #19
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Quote:
Originally Posted by DanG View Post
You take it in. Service is due one year from manufacture date. They do not reset the computer during the break-in service.
Yep, just took mine in and got it done today at 4600 miles.
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