08-07-2016, 03:00 PM | #683 | |
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08-07-2016, 03:25 PM | #684 | |
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I never really thought about the "they have [my] money and [I] have nothing aspect." I will try to leverage that a little. I am a very patient person, and all about fairness, so I want to avoid the angry bull in the china shop scenario. I just want a little recompense. And my car. I want my car YMB driving machine served with a small side of recompense. |
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08-07-2016, 05:39 PM | #685 | ||
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08-08-2016, 09:20 AM | #687 | |
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08-08-2016, 01:18 PM | #689 | |
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08-08-2016, 01:56 PM | #690 |
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BMW NA Customer Relations was very helpful for me today and put in the loaner request for me through my local dealership. They said it would take 3 business days, which is fine since I am on a business trip. Since my dealer was technically in Japan for BMW Mil Sales, I don't have anyone helping me out locally.
I feel like it is the beginning of an amicable solution. As I am already slightly below invoice (MSRP of $74k and I am now paying $68,030 delivered with no taxes and $34 registration) and working with NA directly, I think I am going to try to get MP Front Splitters and/or the spoiler and do the tint/wrap with the extra $500 BMW Mil Sales gave me for my trouble. Calm and polite definitely worked best so far. We shall see how it plays out. |
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08-08-2016, 01:58 PM | #691 | |
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08-08-2016, 02:00 PM | #692 | |
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08-08-2016, 02:53 PM | #693 |
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Hi guys,
I'm from the uk, my car has been with dealer since the 15/07/16. I received this update today. Appears current figures may have been conservative re number of vehicles effected. |
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08-08-2016, 03:18 PM | #694 |
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08-08-2016, 03:23 PM | #695 | |
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Heard the same thing, 6+ weeks for fix if you're just getting in line now. There is (allegedly) a priority list for customers like myself already making payments on a car sitting at the lot. |
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08-08-2016, 03:29 PM | #696 | |
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What are they doing for you to compensate?
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08-08-2016, 03:31 PM | #697 |
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08-08-2016, 04:19 PM | #698 | |
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The wife is less than impressed... |
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08-08-2016, 04:28 PM | #699 | ||
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We've been talking though, because it is a MY16 and it's taking a huge hit just sitting there getting old and depreciating. |
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08-08-2016, 04:37 PM | #700 |
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Are you guys making lease payment or purchase payments? I would be irate if they were making me pay lease payments without ever receiving the car. That's ridiculous.
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08-08-2016, 04:40 PM | #701 | |
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08-08-2016, 04:48 PM | #702 | |
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08-08-2016, 04:56 PM | #703 | |
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The transit takes forever too, as BMW ships the car to Japan where they do the PDI and then ship it to your home. Now it gets to go sit at a local dealership waiting for the repair. |
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