05-16-2019, 09:11 PM | #67 |
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This is what they sent to me prior
I can assure you we stand behind our products 100%. The fact that the code comes and goes is concerning to us, this leads us to believe there could be something else causing the codes. Please understand that any company that warranties products asks for information regarding the failure and tests to prove this. We purchase all of our converters from HJS in Germany and they are the best converters around! With that being said its them who would be covering the converter and request this information. We would love to try the spacer to see if this changes anything. I would also like to reassure you that if we can determine the converter faulty we will cover the re-core. |
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05-16-2019, 10:03 PM | #68 | |
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If you took a car to a dealership for warranty work and the dealer told you to diagnose the car yourself in your garage and then go back to the dealer with what you found to be the failed part, would you be happy with that? Sorry man but that is absolutely asinine. |
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05-16-2019, 11:22 PM | #69 |
on restriction from buying more cars
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I’m not a business owner so I guess I just don’t get it. Isn’t it better just to take the return and be known for awesome customer service and standing behind your products. You can always sell it used with same “warranty” from the dents and specials bin and take a few hundred dollar loss.
I’ve been eyeing a fabspeed downpipe too, but these sorts of customer service stories scare me away. Most of the people on this forum are wealthy enough that time is the real commodity. |
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nioh_lbbm21716.50 Poochie9104.50 |
05-17-2019, 06:33 PM | #71 |
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05-18-2019, 07:24 PM | #74 |
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05-21-2019, 12:21 PM | #75 |
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Correct, every product with a lower cell count comes with a risk for a CEL. However, you cannot advertise a NO CEL GUARANTEE and sell thousands of these things and then give customers the runaround once a CEL comes on. That's just shoddy business practice.
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Poochie9104.50 nioh_lbbm21716.50 |
05-21-2019, 03:34 PM | #76 | |
Luxury at the redline :)
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I guess they should clarify their 'no CEL' claim to err on the side of safety and explicitly state the slight possibility of a malfunction light. But then I guess what edge would they have over the competition, which doesn't make such claims. These vehicles are very sensitive to any changes in exhaust flow and according to the tech at Dinan I spoke with directly; there are 12 monitors checks dedicated to just emissions alone. It's hard to escape the inevitable.. |
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05-21-2019, 05:24 PM | #78 | |
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For me, I figured if it did happen, worst case is go back to stock (I kept my stock DP wrapped up in cellophane).
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DETRoadster11459.00 |
05-21-2019, 05:26 PM | #79 | ||
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05-21-2019, 05:35 PM | #80 |
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Sorry, actually I'm not sure that Bimmercode can clear codes, but it can definitely read them. You just need a wireless/bluetooth OBDII port and the app. For clears you might need a different app, or just head to auto zone or something. I had a misfire code from bad gas that auto zone cleared easily.
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05-23-2019, 12:07 AM | #82 | |
Luxury at the redline :)
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Before you jump into another aftermarket downpipe, keep in mind it's sort of a wear and tear part and has a finite shelf-life. This guy is a vendor but he's always answer honestly about his product. Check out his take on aftermarket downpipes: https://www.bimmerpost.com/forums/sh...php?p=18607829 |
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05-25-2019, 03:30 AM | #83 |
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Light came back in again and not surprising. However this time I didn't reset the light right away and wanted to drive it to see if it will go away on its own. I've been driving fairly aggressively on highway for 2-3 hrs and the first time ever I got drive train malfunction (limp mode). Not sure if it has anything to do with the CEL remaining on or its just not related and coincidence both happen at same time within 30 miles traveled after CEL came on.
Either way I'm still in the process of trying to get my warranty and waiting to get graphs for the 02 sensors. |
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06-07-2019, 11:15 AM | #84 |
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Got some good news.
I sent fabspeed the graphs of the O2 sensor and they can see the cat is at fault. They will be shipping me a new one within 2-3 weeks and I just need to ship back the old one for warranty purposes. I know some of you guys don't have a good impression for Fabspeed but I must say they do take their customer service seriously. And for those who are still looking for a catted downpipe I would still recommend fabspeed because a vast majority of the people don't have problems and I just happen to be very unlucky to need a warranty. |
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AndrewC198910931.00 |
06-07-2019, 11:19 AM | #85 |
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That's good news. How did you go about getting the graphs?
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06-07-2019, 11:35 AM | #86 | |
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06-07-2019, 01:23 PM | #87 | |
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06-07-2019, 02:03 PM | #88 |
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