[5150d]

Just had my M2C updated. Dealer said everything was working fine but I tried to make SOS call after I picked up and problem was same - No audio. I then tried again (NOT in CARPLAY mode) and the voice call went through fine. SO, the update does not work if you are in Apple CarPlay mode. You need to click on Menu or Map to get out of CarPlay and voice will work fine after the update. Hope this helps.

[keylime503]

Originally Posted by 5150d

Just had my M2C updated. Dealer said everything was working fine but I tried to make SOS call after I picked up and problem was same - No audio. I then tried again (NOT in CARPLAY mode) and the voice call went through fine. SO, the update does not work if you are in Apple CarPlay mode. You need to click on Menu or Map to get out of CarPlay and voice will work fine after the update. Hope this helps.

I'd take it back to the dealer and make them upgrade/downgrade the software as needed to fix this issue. You shouldn't have to leave carplay mode to make calls while driving.

[chris719]

Originally Posted by keylime503

I'd take it back to the dealer and make them upgrade/downgrade the software as needed to fix this issue. You shouldn't have to leave carplay mode to make calls while driving.

It could be a bug with the software... I mean, I probably wouldn't bother because the odds the dealer can fix it without screwing anything else up is pretty low IMO, lol.

[speedy_ryan]

Went in for oil change and was told I’m also due for this software update…After reading through the thread I don’t mind doing the update, but my (maybe dumb) question is - can the dealer do anything on the software side that makes the ECU not unlockable? I have a ‘19 which should be unlockable, so I wouldn’t want to do the update if it’s gonna mess with that.

[ESB]

Originally Posted by ESB

Doing this tomorrow I guess. Wish me luck.

Sounds like I’ll need to reprogram things but maybe only values under the Headunit section of BimmerCode? For example, stop Idrive when door opens is under Front Electronic Module so presumably it won’t be reset? Similarly for disabling ASD and burbles (BimmerLink).

We’ll see I guess. Sounds like in general it’s been a small inconvenience but everyone’s been able to get things working again. A couple pages back there was someone who couldn’t access Headunit section of BimmerCode anymore but sounds like BimmerCode updated their app (I see an app update 1 month ago on iPhone and the one before that is from a year ago)

Womp womp. I just got a text from the dealer saying that there were faults with the upgrade and that after some diagnosis it was root caused to me having my radar detector hardwired to the head unit (I did a mirror tap following a youtube video a couple years ago) so it "caused a glitch with the programming". They're working it out but it'll take some "extra time"

Not banking on getting the car back today. Hopefully tomorrow?

Did nobody here have a mirror tap?

edit: pretty sure i followed this video which says it taps into the rain sensor. Who knew it'd relate to the head unit...

I remember it taking me about 45-60 mins to do because I am a DIY noob. I hope I don't have to redo it!

[5150d]

Can someone (after the update) try their SOS button with CarPlay on and let me know if the voice works?

[chris719]

Originally Posted by ESB

Womp womp. I just got a text from the dealer saying that there were faults with the upgrade and that after some diagnosis it was root caused to me having my radar detector hardwired to the head unit (I did a mirror tap following a youtube video a couple years ago) so it "caused a glitch with the programming". They're working it out but it'll take some "extra time"

Not banking on getting the car back today. Hopefully tomorrow?

Did nobody here have a mirror tap?

edit: pretty sure i followed this video which says it taps into the rain sensor. Who knew it'd relate to the head unit...

I remember it taking me about 45-60 mins to do because I am a DIY noob. I hope I don't have to redo it!

They are either lying to you or they are total morons. Possibly both.

[BigKutta]

Originally Posted by 5150d

Can someone (after the update) try their SOS button with CarPlay on and let me know if the voice works?

I've never used the SOS before. Will it/should it reach a live person after I've pressed it. Is that what you are asking us to do?

[5150d]

Originally Posted by BigKutta

I've never used the SOS before. Will it/should it reach a live person after I've pressed it. Is that what you are asking us to do?

Yes, the problem is that it connects but the VOICE does not work. The update is supposed to make the voice contact work.

[MooMooM2]

the question is, do I want to go through the trouble of redoing all my bimmer code stuff in order to have this sos thing working... hmmmmm

[ESB]

The takeaway I got from the thread is that the only things you'll need to redo are the options/features under the Headunit section of bimmercode.

I haven't been able to validate that myself since my car still is at the dealer. Hoping to get it back today but not betting on it.

[m2ss]

Originally Posted by ESB

The takeaway I got from the thread is that the only things you'll need to redo are the options/features under the Headunit section of bimmercode.

And how do you regain the massive drop in whp from the update?

I'd avoid at all costs...

[ESB]

Originally Posted by m2ss

And how do you regain the massive drop in whp from the update?

I'd avoid at all costs...

I thought I read through the whole thread and didn’t see a mention of this?

Anyways too late for me.

[chris719]

Originally Posted by m2ss

And how do you regain the massive drop in whp from the update?

I'd avoid at all costs...

Where did you hear this? First I have seen.

[BigKutta]

Originally Posted by m2ss

And how do you regain the massive drop in whp from the update?.

LOL!!

[m2ss]

Originally Posted by ESB

I thought I read through the whole thread and didn’t see a mention of this?

Anyways too late for me.

Originally Posted by chris719

Where did you hear this? First I have seen.

Originally Posted by BigKutta

LOL!!

[ESB]

Got the car back!

So, lots of things seemed to have been reset. M Drive modes reset, full screen carplay is back to stock, ASD is back on, idrive remained on after opening door, lawyer screen ... I suspect everything from bimmercode was reset but I don't think I had tweaked with much else.

Was able to turn ASD back off and change the idrive setting, but I am unable to access the Headunit section in Bimmercode now. It says "Exporting activation codes" and then pops up an error "error while reading coding data". Seems like the same think Frank K hit on page 2 ... Frank did you ever get that working?

Here is the "activation codes" screen...




Remember, my software update ran into some issues which is why it took so long. Here is what the invoice says. I wonder if some of this is related.

"Performed SIB 84 08 22, completely programmed vehicle. Upon programming found vehicle to be asking for an enabling code, tried multiple times to download and install enabling code. Found activation to be failing every time, left with shop foreman for further diagnosis on concern. Submitted TSARA case [....], reprogrammed vehicle and performed enabling code activation measure after Technical created new activation codes. All features function normal now."

[ESB]

Originally Posted by Frank K

Yes, new SW version is NBTevo_Y21432J. BimmerCode can't access head unit anymore.

Where did you find this version number? I followed the instructions on kubax website and my version is NBTevo_Y222921. Is everything after Y different for each person?

[ESB]

Originally Posted by 5150d

Yes, the problem is that it connects but the VOICE does not work. The update is supposed to make the voice contact work.

I just tried this. Had CarPlay on/open and presses the SOS button.

The screen got taken over by an “emergency” screen showing my latitude and longitude.

Initially I didn’t hear anything but after 30-60 seconds I started hearing “an operator will be with you shortly” and that message repeated for maybe 2-3 minutes and eventually I got connected to a live person.

So, it worked fine for me. This is maybe obvious but make sure your volume isn’t muted before pressing SOS? Ideally this shouldn’t matter but I wonder if it does.

[///393]

Fwiw Kubax stated he can code any version. If BimmerCode hasn’t yet updated to support the latest software version he’s the easiest fix.

[5150d]

Originally Posted by ESB

I just tried this. Had CarPlay on/open and presses the SOS button.

The screen got taken over by an “emergency” screen showing my latitude and longitude.

Initially I didn’t hear anything but after 30-60 seconds I started hearing “an operator will be with you shortly” and that message repeated for maybe 2-3 minutes and eventually I got connected to a live person.

So, it worked fine for me. This is maybe obvious but make sure your volume isn’t muted before pressing SOS? Ideally this shouldn’t matter but I wonder if it does.

Thank you !

[5150d]

Dear Customer,
Thank you for contacting BMW Assist Customer Care.
VIN:
Please be advised we see a provisioning issue on the back end, please make sure vehicle is out in the open and Bluetooth is off on your phone before performing the steps below.
We recommend performing an Update Services in your vehicle to refresh the connection. This can be done by following the steps below:
-Navigate to “ConnectedDrive” and select
-Click the physical “Options” button (surrounding your iDrive controller)
-Click on “Update BMW Assist”
-Finally, remove the MYBMW app from your phone and then reinstall the app.
Once the update completes, we recommend shutting the vehicle off and allowing a few minutes before restarting the vehicle to check the connection.
If any issues, please share the error image/screenshot directly to this e-mail. Our days of operation are Monday-Friday; 8:30 AM-5:30 PM EST.
Sincerely,
ConnectedDrive Services Customer Care