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      03-11-2020, 08:53 AM   #1
Kingkow
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Ground control camber plate noise - no response after 2 emails

Hi guys,
Anyone else using the ground control camber plates for street? I am having some issues with mine and I've tried to email them twice but still no response. I think the service is pretty bad.

First, I am using KW suspension with it and it is extremely difficult to tighten the strut but because it doesn't protrude enough to grab it with a 10mm key. But also the nut provided by GC is very short and when tightening, I have no choice but to scuff the aluminium top plate. That's quite bad. The only solution is to use an impact wrench but KW recommends against it. So I've tried to ask GC but no response.

More importantly, I have a funky sound when I turn the steering wheel left to right. After I checked underneat, it's the bearing sleeves that just don't spin smoothly. It's like "toing, toing, toing" when turning the steering wheel. It doesn't glide smoothly but rather slip, catch, slip, catch. Anyone else has this issue?

I would like to post a video but I am not sure how.

Could anyone advise whether this is normal? Is that kind of sound expected when using a camber plate or is that specific to GC plates? It's quite irritating and it's made worse with the fact that they are not responding.

Thanks
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      03-11-2020, 10:28 AM   #2
Zoomzoommo
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Just got my M2C back yesterday from the shop. GC camber plates and Ohlins RT coilovers were installed. I've noticed no noise, vibration or harshness versus stock suspension. Shop owner did the setup himself, specifically mentioned he thought the GC camber plates were a quality part.
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      03-11-2020, 11:05 AM   #3
Kingkow
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Here's the video.


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      03-12-2020, 03:05 AM   #4
mcgarnigle
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I'm willing to bet that the top nut is not tight enough.

I had that problem with MPerformance Coilovers and GC camber plates (the top nut would not grab enough threads because the shock rod length was shorter than OEM and thus the camber plates were too thick for the MPC's). The MPC's are made by KW. I returned the GC plates.

You can use an impact gun on the top nut on very low torque to get the nut tighter, but you need to use pliers on the shock rod (in the area where the spring is) to stop it from spinning. The spinning rod will damage the shock, which is why they advise against it. Ideally, you can do this with hand tools if you get a thin socket, or use a grinder to grind the socket down to make it fit.

I ultimately used modified TCKline camber plates with my MPC's and they work great. One of the nuts lost a little bit of tightness about 2 months after installation and it was making a racket over bumps. After re-torquing the noise went away.
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      03-12-2020, 07:58 AM   #5
SimonBam
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I have GC plates and Ohlins RT shocks, had them on for about 6 months and they don't make the noise that yours do. keep at it from GC, did you buy direct or from a dealer?
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      03-12-2020, 08:49 PM   #6
Kingkow
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Quote:
Originally Posted by SimonBam View Post
I have GC plates and Ohlins RT shocks, had them on for about 6 months and they don't make the noise that yours do. keep at it from GC, did you buy direct or from a dealer?
I didn't get it directly from GC but rather a large internet dealer. Still, that's their product, they should show some customer care. I put the plates for an upgrade but right now, i don't have peace of mind that all is well.
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      03-13-2020, 01:50 PM   #7
M Fifty
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Your contract is with your supplier, rather than the manufacturer, so why would GC get involved with your installation issue?
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      03-14-2020, 01:49 PM   #8
Kingkow
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Quote:
Originally Posted by M Fifty View Post
Your contract is with your supplier, rather than the manufacturer, so why would GC get involved with your installation issue?
Quote:
Originally Posted by M Fifty View Post
Your contract is with your supplier, rather than the manufacturer, so why would GC get involved with your installation issue?
Very smart answer. I like it. 👍🏻👍🏻👍🏻
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      03-15-2020, 10:29 AM   #9
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Quote:
Originally Posted by M Fifty View Post
Your contract is with your supplier, rather than the manufacturer, so why would GC get involved with your installation issue?
I think many vendors don't have the technical expertise to provide specific feedback on their full range of products (some do).

I don't fault him for reaching out to GC for advice on how to solve the issue since they'll have the most likely no sh*t answer.

Doesn't seem like he's at the point where he wants a refund for defective product, where obviously first stop would be the vendor.
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      03-20-2020, 04:31 PM   #10
SimonBam
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Quote:
Originally Posted by Kingkow View Post
I didn't get it directly from GC but rather a large internet dealer. Still, that's their product, they should show some customer care. I put the plates for an upgrade but right now, i don't have peace of mind that all is well.
I was actually going to say that my plates came from a vendor and I had an issue with the bolts (US bolt sizes when I needed EURO/UK ones but the vendor spoke to GC and got it all sorted for me. Ask the vendor to contact GC
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