Radio buttons cracked

rwemersonrw · 08-31-2020, 08:11 PM

Quote:

Originally Posted by Sarg33

Just checking to see if anyone else has had this happen. My car has 4K miles and was bought new in February 2020. I have never applied any cleaning products and only wipe it down with a dry micro fiber rag. I know these will crack over time, just seems awful premature to me. I am going to ask for these to be replaced under warranty next time I take it in for service.

I can hardly see it in the daylight and only noticed it because it is starting to be dark when I drive to work.

Holy smokes! Was there an earthquake!?!?!? 😩

Sarg33 · 09-01-2020, 08:24 AM

Quote:

Originally Posted by pz619

As for the hvac controls, that stays white unless it's night, when it should turn amber.

Correct, all of my memory buttons and HVAC controls/displays are white during the day and amber at night. Funny thing is I never even noticed until people started asking in this thread. lol

Day...Then Night...

omasou · 09-01-2020, 08:27 AM

Quote:

Originally Posted by BigKutta

No, never experienced this in any BMW of mine, but will keep an eye out. Thanks

+1. ^^ this.

Sarg33 · 09-01-2020, 08:28 AM

Quote:

Originally Posted by BlacMacJac

I'll be damned, but I just found this thread the day after I noticed a line on my #1 button and just assumed it was a scratch.. went down and confirmed it is actually a crack!!

That is exactly how I noticed...I was like how the hell did that get scratched!!!

Then after further investigation, I realized they were cracked and I was actually happy they were not scratched as I new I could now get them replaced under warranty. lol

omasou · 09-01-2020, 08:32 AM

Quote:

Originally Posted by BigKutta

Correct, if connected to CP, you cannot store most things. This was a big frustration for me, so now I never use CP. Go into the menu and connect via Bluetooth and then try setting up the buttons as you like

Here are my button settings
Wife number
Kid number
kid 2 number
Home address in Nav
Presets
Bluetooth Audio mode
Tire pressure Display
Performance display (HP Torque)

I haven't used the buttons since the 90's and even then maybe the first 2.

Today I use Apple CarPlay/Siri for the 4 listed. Wouldn't the BMW AI do the remaining one?

BigKutta · 09-01-2020, 08:51 AM

Quote:

Originally Posted by omasou

I haven't used the buttons since the 90's and even then maybe the first 2.

Today I use Apple CarPlay/Siri for the 4 listed. Wouldn't the BMW AI do the remaining one?

My apologies, my number 4 is the Phone Book. The one touch phone book and numbers was important to me, so not having that was frustrating. I'm sure BMW AI would let you do something, but I found that just connecting via BT was the way to go for me.

Also, in the 90s (and 2000s) you could only program the buttons with radio stations. These are "smart" buttons that can be programmed with most anything you like, with limitations.

Poochie · 09-04-2020, 09:44 PM

This is funny, I just realized the buttons for my rear/front fogs Euro headlight switch is cracked also..

Seems to be a BMW signature defect.

It's staying just like that until I sell the car, it just adds character..

BigKutta · 09-05-2020, 06:51 AM

Quote:

Originally Posted by Sarg33

Quote:

Originally Posted by pz619

As for the hvac controls, that stays white unless it's night, when it should turn amber.

Correct, all of my memory buttons and HVAC controls/displays are white during the day and amber at night. Funny thing is I never even noticed until people started asking in this thread. lol

Day...Then Night...

Just looked for this last night, and yes, the temp display turned amber once the cabin was dark enough. First time I noticed.

BigKutta · 09-05-2020, 06:55 AM

Quote:

Originally Posted by pz619

Worth noting for the color options, that's the ambient lighting. It's not even noticeable unless you crank the brightness to max and avoid all other light sources. The ambient lighting is at the door handles, 2 lights by the mirror, and I think one in each front footwell.

As for the hvac controls, that stays white unless it's night, when it should turn amber.

Correct. I verified last night and even tried last night. The light change option only impacts the ambient light that comes from the over head console, and is very subtle to begin with. I'm shocked BMW wasted some effort on even giving us this choice

Swish77 · 03-22-2023, 11:24 AM

Reviving this thread .... because this happened to me too! Cracked function buttons on my 2021 M2C! Just noticed last night! Not good.

I have only 5600 miles on my car. Way too soon to have this kind of wear and tear on dash buttons. Kinda crazy. I've only ever wiped them down with a micro fiber cloth.

I assume it'll be covered under my warranty, but we'll see!

IcewaterPete · 03-22-2023, 02:42 PM

Didn’t know this was a thing. Time to check mine! Thanks for the heads up.

MooMooM2 · 03-22-2023, 08:43 PM

I have a few that are cracked, not as bad as that. Still under warranty till June but they will crack again so just gonna leave it alone.

AUSf22 · 03-23-2023, 07:36 PM

I noticed a crack on one of my buttons also, I had mine replaced under warranty.

Fred Conoway · 03-28-2023, 06:58 PM

Glad this thread was revived! I've got a crack on my #2 button; thought this would be considered normal wear and tear, but good to know that it can be covered under warranty. Will probably get mine replaced after I rack up some more miles

Swish77 · 04-01-2023, 03:38 PM

Just heard back from my BMW service rep about the cracked function/radio buttons on my '21 M2C. It's fully covered under warranty, although it'll take a week to get the part(s).

I'm gonna take care of it right away, just in case it happens again. I want to make sure I take advantage of the warranty while I have it for another year or so.

speedy_ryan · 04-04-2023, 07:34 PM

Unfortunately I’ve just run out of warranty and noticed this issue haha. Doesn’t really bother me, but has anyone tried fixing this diy?

medphysdave · 04-05-2023, 11:05 AM

I noticed something similar on mine yesterday. Strange lines on the buttons. I'll check to see if I'm getting any light bleed.

zjydhr · 06-22-2023, 06:17 PM

same issue here, and denied by warranty because I can't proof that I didn't do sth wrong

MooMooM2 · 06-22-2023, 06:42 PM

Quote:

Originally Posted by zjydhr

same issue here, and denied by warranty because I can't proof that I didn't do sth wrong

lol say what?

BMW people are not hitting those buttons with a fucking hammer, your buttons are shit

F87source · 06-23-2023, 12:09 AM

Quote:

Originally Posted by MooMooM2

lol say what?

BMW people are not hitting those buttons with a fucking hammer, your buttons are shit

Typical BMW plastic, absolutely garbage.

Swish77 · 06-26-2023, 12:40 PM

Quote:

Originally Posted by zjydhr

same issue here, and denied by warranty because I can't proof that I didn't do sth wrong

Surprised your dealer is telling you this. My dealer barely raised an eyebrow while making sure my cracked buttons were replaced under warranty. No questions asked .... because it's clearly a manufacturing problem.

I'd fight it.

F87source · 06-26-2023, 01:40 PM

Quote:

Originally Posted by Swish77

Surprised your dealer is telling you this. My dealer barely raised an eyebrow while making sure my cracked buttons were replaced under warranty. No questions asked .... because it's clearly a manufacturing problem.

I'd fight it.

So they have a part number for the buttons, or did the have to replace the entire radio?

09-04-2020, 09:44 PM	#29
Poochie Luxury at the redline :) 9105 Rep 7,563 Posts Drives: 2016 M2 Join Date: Aug 2012 Location: NYC iTrader: (3)	This is funny, I just realized the buttons for my rear/front fogs Euro headlight switch is cracked also.. Seems to be a BMW signature defect. It's staying just like that until I sell the car, it just adds character.. Attached Images
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03-22-2023, 11:24 AM	#32
Swish77 Private First Class 380 Rep 166 Posts Drives: M2 Competition '21 Join Date: Jul 2022 Location: CT/NYC iTrader: (0)	Reviving this thread .... because this happened to me too! Cracked function buttons on my 2021 M2C! Just noticed last night! Not good. I have only 5600 miles on my car. Way too soon to have this kind of wear and tear on dash buttons. Kinda crazy. I've only ever wiped them down with a micro fiber cloth. I assume it'll be covered under my warranty, but we'll see! Attached Images Last edited by Swish77; 03-24-2023 at 08:00 AM..
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03-22-2023, 02:42 PM	#33
IcewaterPete Lieutenant Colonel 2147 Rep 1,530 Posts Drives: 2020 F33 M Sport, 2021 M2C 6MT Join Date: Sep 2020 Location: Illinois iTrader: (0)	Didn’t know this was a thing. Time to check mine! Thanks for the heads up.
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03-22-2023, 08:43 PM	#34
MooMooM2 Lieutenant Colonel 1819 Rep 1,610 Posts Drives: M2 Comp Join Date: Apr 2021 Location: NY iTrader: (2)	I have a few that are cracked, not as bad as that. Still under warranty till June but they will crack again so just gonna leave it alone.
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03-23-2023, 07:36 PM	#35
AUSf22 Lieutenant Colonel 2690 Rep 1,977 Posts Drives: 2020 M2C HS & Ferrari Roma Join Date: Sep 2014 Location: Sydney, Australia iTrader: (0) Garage List 2020 M2 Competition [9.83]	I noticed a crack on one of my buttons also, I had mine replaced under warranty. __________________ 2020 M2 Competition \| Hockenheim Silver \| 437M Wheels / 763M Wheels \| RHD \| 2NH Brakes OEM M2 CS Steering Wheel \| MP Carbon Steering Wheel Trim \| MP Pedals \| MP Dash \| MP Interior Kit OEM M2 CS Bonnet \| M Performance Coilovers \| MP Rear Spoiler \| MP Rear Diffuser\| Perl Carbon Front Lip \| Remus Race Exhaust
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03-28-2023, 06:58 PM	#36
Fred Conoway Second Lieutenant 365 Rep 210 Posts Drives: 2021 F87 M2 Competition Join Date: May 2021 Location: Detroit, MI iTrader: (0) Garage List 2021 BMW M2 Competi ... [0.00]	Glad this thread was revived! I've got a crack on my #2 button; thought this would be considered normal wear and tear, but good to know that it can be covered under warranty. Will probably get mine replaced after I rack up some more miles __________________ 2021 F87 M2 Competition, Sunset Orange, 6-speed 2010 E60 535i xDrive, Space Gray, Auto (sold, but still in the family)
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04-01-2023, 03:38 PM	#37
Swish77 Private First Class 380 Rep 166 Posts Drives: M2 Competition '21 Join Date: Jul 2022 Location: CT/NYC iTrader: (0)	Just heard back from my BMW service rep about the cracked function/radio buttons on my '21 M2C. It's fully covered under warranty, although it'll take a week to get the part(s). I'm gonna take care of it right away, just in case it happens again. I want to make sure I take advantage of the warranty while I have it for another year or so.
	Appreciate 1 Fred Conoway365.00 Quote

04-04-2023, 07:34 PM	#38
speedy_ryan Private First Class 79 Rep 101 Posts Drives: M2 Competition 6MT Join Date: May 2022 Location: Maryland iTrader: (0)	Unfortunately I’ve just run out of warranty and noticed this issue haha. Doesn’t really bother me, but has anyone tried fixing this diy?
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04-05-2023, 11:05 AM	#39
medphysdave Brigadier General 4560 Rep 4,672 Posts Drives: M2 CS \| 85 of 592 Join Date: Apr 2015 Location: Charlotte, NC iTrader: (3)	I noticed something similar on mine yesterday. Strange lines on the buttons. I'll check to see if I'm getting any light bleed. __________________
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06-22-2023, 06:17 PM	#40
zjydhr Registered 0 Rep 1 Posts Drives: M2C 2020 Join Date: Jun 2023 Location: CA iTrader: (0)	same issue here, and denied by warranty because I can't proof that I didn't do sth wrong Last edited by zjydhr; 06-22-2023 at 06:35 PM..
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