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      04-07-2017, 11:18 PM   #45
jimmy9980
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Quote:
Originally Posted by ried View Post
Would love to see a picture of the SW version as shown on iDrive.
What version of idrive do you have mine is starts with the letter K

Go to nav settings software and it will tell you there.

Yes there was an update in March. I know cause I did it myself to the car using esys.
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      04-07-2017, 11:19 PM   #46
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Quote:
Originally Posted by ried View Post
Would love to see a picture of the SW version as shown on iDrive.
What version of idrive do you have mine is starts with the letter K

Go to nav settings software and it will tell you there.

Yes there was an update in March. I know cause I did it myself to the car using esys.
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      04-08-2017, 10:51 AM   #47
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So again, what version do you have? Mine is 3.010.003.
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      04-09-2017, 06:35 AM   #48
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Quote:
Originally Posted by ried View Post
So again, what version do you have? Mine is 3.010.003.
See attached the one you ref. Is for communications
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      04-09-2017, 10:30 AM   #49
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Thanks. My Nav version is...

111153.3.213
NBTevo H163031

Clearly the dealer's shop foreman lied when he said no update is available for my 8/16 build MY '17 M2.
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      04-09-2017, 11:22 AM   #50
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AGHGHGHGHG

I always play the music on my phone via the usb cable. The ONLY thing that will play now is Pandora - even though I don't have it running on my phone!

And my versions.... why do they seem old? Dealer told me no update avail...
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      04-09-2017, 05:01 PM   #51
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Peter Pan BMW in Burlingame, CA. My first and very likely last experience with them.
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      04-09-2017, 05:04 PM   #52
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You do your own update through BMW Connected drive for the nav. Unless there is an issue, BMW will not pay the dealer to update. They don't even update when your in for service.
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      04-09-2017, 06:23 PM   #53
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Originally Posted by ried View Post
You guys and your CarPlay hate are out of control.
Agree. Seems like some people need to RTFM for both the car and the phone.

The next complaint will be in ~3 years when the wonderful built-in navigation's real-time updates and other pay features stop until they pony up a renewal fee.
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      04-09-2017, 06:23 PM   #54
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Quote:
Originally Posted by David1 View Post
You do your own update through BMW Connected drive for the nav. Unless there is an issue, BMW will not pay the dealer to update. They don't even update when your in for service.
And normally you do your own for the media/phone - but/and bmw.com/update shows no update for my car and yet, jimmy9980 seems to have something much newer than mine

and I updated to iOS 10.3.1 and for a brief second, everything was back! Then it went back to Pandora. I unpaired and re-paired my phone with the forget "device" in my phone as well. Bluetooth music will work - but I don't want it - sounds like crap.

My next steps are
1. Uninstall Pandora
2. Sign up for 10.3.2 beta

This just sucks. And speaking of sucks, CarPlay! Ugh, five minutes again and I could not take it.
1. Phone is basically dead when in CarPlay mode - want to put Waze on? Almost impossible - pressing the home button on the phone does nothing - maybe after 10 pushes?
2. Unplug it and it still is locked in CarPlay mode (since it uses wireless)
3. So pull over and try and text someone? You can't.
4. There were more.... I just want my music back.
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      04-09-2017, 11:09 PM   #55
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You can update your car your self but it's kinda of a process.

I also have the pandora issue seems to start first. I think that's a Iphone bug lol.

Dealers will only update the car if you find something to complain to them about. You should complain to them about the car play issues. The update fixed a bunch of issues in the newer version. If you have a 07/2016 build or higher you have the same hardware as me and the update is there. As you can see from my version.
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      04-12-2017, 06:39 PM   #56
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How do you update?

I went to bmw.com/update, entered my VIN and it says the system is up to date.

When I check I'm at

111153.3.213

Road Map NORTH AMERICA EVO 2016-2
NBTevo H16211

or is this correct for "my region"?
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      04-12-2017, 10:46 PM   #57
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Quote:
Originally Posted by omasou View Post
I went to bmw.com/update...
That site is useless for these purposes.
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      04-13-2017, 10:44 AM   #58
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Quote:
Originally Posted by jimmy9980 View Post
You can update your car your self but it's kinda of a process.

I also have the pandora issue seems to start first. I think that's a Iphone bug lol.

Dealers will only update the car if you find something to complain to them about. You should complain to them about the car play issues. The update fixed a bunch of issues in the newer version. If you have a 07/2016 build or higher you have the same hardware as me and the update is there. As you can see from my version.
I told the dealer about the CarPlay issue (if while reading a text a call comes in, good bye bluetooth phone). They said "no updates avail"

So... how do I get the update? Someone must have the download (and yes, I agree, it is an iPhone bug - I had to delete Pandora off my phone -but I think now it is using Spotify. I can't win
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      04-18-2017, 01:43 PM   #59
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doug_999

Not sure if this fixes your Pandora/CarPlay issues or if it's only about Pandora Premium?

Pandora Premium drops invite system, launches wide with iOS & CarPlay support
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      04-21-2017, 11:37 AM   #60
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I took my car (Sept 2016 build) to the dealer asking to get updated. I had the following issues listed -

1. Static on phone calls.
2. CarPlay slow to reconnect when getting back into car after a short stop (like stopping at an ATM).
3. CarPlay unresponsive at times, moving iDrive controller causes no action on the CarPlay screen.

I have an iPhone 7 on iOS 10.3.1 and mentioned that these issues have been happening regardless of iOS level.

The dealer said that they tried a couple different iPhones and couldn't replicate the issues Suffice it to say, this dealership won't be servicing my car anymore. Instead of simply updating the software as I requested, they tried a few phones and declared it good, basically saying that there is no issue and that it's either me or my device. Not sure why some dealerships haven't a clue when it comes to good customer service

I'll try again in a few weeks at a different dealership and report back when I do.
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      04-21-2017, 12:59 PM   #61
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Quote:
Originally Posted by japanaltaf View Post
I took my car (Sept 2016 build) to the dealer asking to get updated. I had the following issues listed -

1. Static on phone calls.
2. CarPlay slow to reconnect when getting back into car after a short stop (like stopping at an ATM).
3. CarPlay unresponsive at times, moving iDrive controller causes no action on the CarPlay screen.

I have an iPhone 7 on iOS 10.3.1 and mentioned that these issues have been happening regardless of iOS level.

The dealer said that they tried a couple different iPhones and couldn't replicate the issues Suffice it to say, this dealership won't be servicing my car anymore. Instead of simply updating the software as I requested, they tried a few phones and declared it good, basically saying that there is no issue and that it's either me or my device. Not sure why some dealerships haven't a clue when it comes to good customer service

I'll try again in a few weeks at a different dealership and report back when I do.
I know it sounds like a Windows solution but try rebooting your phone.
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      04-21-2017, 01:19 PM   #62
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Dealers refusing to update software is the one thing that's really annoying me about the whole BMW experience. Pretty ridiculous.
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      04-21-2017, 02:06 PM   #63
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Quote:
Originally Posted by ried View Post
Dealers refusing to update software is the one thing that's really annoying me about the whole BMW experience. Pretty ridiculous.
Do what I do: ask them to upgrade it and stand there watching until they do.

So far I've had a 100% success rate.
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      04-22-2017, 04:34 PM   #64
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Quote:
Originally Posted by omasou View Post
I know it sounds like a Windows solution but try rebooting your phone.
Thanks, yes, that is always the first thing I try

Sadly, in this case it doesn't help. I'm not the only one suffering from these issues - hence the fixes contained in the updates...
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      04-22-2017, 04:36 PM   #65
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Quote:
Originally Posted by gmzanatta View Post
Do what I do: ask them to upgrade it and stand there watching until they do.

So far I've had a 100% success rate.
Yeah, super annoying when they don't update. I left the car with them overnight and thought they would. When the service advisor called me in the morning and said they couldn't replicate the issue, I didn't even bother to argue the point. I just wanted to get my car back and out of that dealership!
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      05-08-2017, 04:52 PM   #66
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I was pretty disappointed with Peter Pan BMW refusing to update the software in my 2017 M2, and subsequently contacted the BMW Genius folks. They said the same thing, that no update is available for my car. They claimed to have spoken with BMW's engineering team to confirm.

I subsequently contacted BMW North America's customer support team, which sent me back to the BMW Genius folks who reiterated that there's no new software and they can't help me. Felt like I was going in circles.

So I replied and Cc'd a couple of BMW North America executive team members. A few days later, I heard from one of their administrators who asked for details on my software version, which versions are on other cars in the wild (thanks for the pics, guys!) and what issues I was experiencing. I sent along the specific version information, pictures of the iDrive and Navigation version numbers from this thread, and described the issues.

She's claiming to be in touch with BMW engineering to solve the issue. We'll see if something finally happens. To date it's been "Too bad. No update is available, and we won't even try to update your car. Deal with it."

Hopefully they actually put some effort into this and help out.
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