Anyone else stuck "at the port"?

jhall1957 · 11-19-2020, 10:28 AM

Mine has been there since Oct 26 with zero movement.

gmhl10 · 11-19-2020, 10:40 AM

Me... but only since Nov. 12th. Not an incredibly long time yet. I checked with the genius and they told me it's still not on a boat yet as of yesterday.

chrisfortier · 11-19-2020, 11:07 AM

Week 41 to the West coast. Got to the port on 14th and was there until yesterday getting some accessories installed. Scheduled for delivery/pickup on Tuesday.

So, it's not emissions and if not accessory installation, may have been damage to the car that they are addressing.

You should have your SA dig deeper.

WoodKnuckle · 11-19-2020, 11:17 AM

Quote:

Originally Posted by gmhl10

Me... but only since Nov. 12th. Not an incredibly long time yet. I checked with the genius and they told me it's still not on a boat yet as of yesterday.

How do you check with Genius?

gmhl10 · 11-19-2020, 11:36 AM

Quote:

Originally Posted by WoodKnuckle

How do you check with Genius?

https://www.bmwusa.com/owners/genius.html
Contact a BMW Genius today.
Call the BMW Genius Hotline – 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST), Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com

Just give them a call or email. Make sure you talk to an operator if you call.
The automated message will just tell you the same info you see on the website.

hoteliegme80 · 11-19-2020, 11:42 AM

Quote:

Originally Posted by jhall1957

Mine has been there since Oct 26 with zero movement.

My car has been stuck at the port in Germany since the last week in October. Called genius but they have no other info than what I have. Hopefully, it's a system glitch...

rusty racer · 11-19-2020, 11:49 AM

Same here. Week 42 build. "At Port 10/27" same status still over three weeks later. Have hounded SA but they have no further info. Weird.

Supadice · 11-19-2020, 12:38 PM

Mine has been stuck at "dispatched from factory" for about a week

Spotsworth · 11-19-2020, 12:48 PM

If it's at the port in Jersey just lmk the vin. I'm like 10 min away. I'll go pick it up for you. The dash might be a little clunky afterwards tho

Acetech · 11-19-2020, 12:55 PM

Been sitting waiting since 10/26

Higgs Boson · 11-19-2020, 01:50 PM

Mine has been At the Port since October 23.

Really hoping the IR scanner guy called in the day my M2 caught a boat headed west.

///M1 · 11-19-2020, 04:31 PM

Mine is still stuck at the port, been at least 3 weeks of no progress. Dealer sent me a screenshot that states it was returned to AG. Remains at processing facility (at least it is covered I am told, only out in the open between there and the vessel).

Status 182: Handover to Carrier / load assignment
Status 190: Dispatched from AG
Status 191: Returned to AG
Status 193: Arrival at Port or compound
Status 199: Handover to customer in Munich

Date: 10/27/2020...

///M1 · 11-19-2020, 04:49 PM

Quote:

Originally Posted by ///M1

Mine is still stuck at the port, been at least 3 weeks of no progress. Dealer sent me a screenshot that states it was returned to AG. Remains at processing facility (at least it is covered I am told, only out in the open between there and the vessel).

Status 182: Handover to Carrier / load assignment
Status 190: Dispatched from AG
Status 191: Returned to AG
Status 193: Arrival at Port or compound
Status 199: Handover to customer in Munich

Date: 10/27/2020...

I should clarify, the above ^^^ stages are not necessarily the ones your car will go through sequentially through each one, in fact you should hope you don't see Status 191 (Returned to AG) as usually that means something didn't look right upon inspection. The stages in Bold are the ones my car has gone through, and the last stage (199) will not be applicable as that denotes Euro delivery.

Status 182: Handover to Carrier / load assignment
Status 190: Dispatched from AG
Status 191: Returned to AG
Status 193: Arrival at Port or compound (Oct 27, 2020)
Status 199: Handover to customer in Munich

DocEyes · 11-19-2020, 05:43 PM

I was stuck at the destination port in Halifax (Canada) for 2 weeks. For me it turned out to be the stop delivery/recall. My SA got involved and the work has been done and it’s finally left the port and on its way to the dealership by train.

jhall1957 · 11-19-2020, 05:48 PM

Quote:

Originally Posted by Spotsworth

If it's at the port in Jersey just lmk the vin. I'm like 10 min away. I'll go pick it up for you. The dash might be a little clunky afterwards tho

Maybe I should be more clear. It's at port in Germany. I asked if maybe it needed a small repair or something and Genius said no, it would have changed status back to Quality Control Check or something like that.

My car is east coast car(NC).

thxbuff2001 · 11-20-2020, 09:23 AM

mine still sitting there.

21450 · 11-20-2020, 09:40 AM

Mine is week 41, stuck at port since November 4th ☹️

jhall1957 · 11-20-2020, 09:55 AM

Anyone have a friend in the shippng industry? I wonder if this is all because of the Covid spike worldwide?

medphysdave · 11-20-2020, 09:55 AM

Produced 10/16, at port 10/27. Still at port. Frustrated

mercury26 · 11-20-2020, 10:54 AM

I recently received my M2C that was a special order, it sat at port for over 3 weeks in Bremerhaven. I spoke to the BMW Genius folks, they said all cars are sitting at port for long period than usual. It's all due to COVID and things not running on schedule as expected.

TCBavarian · 11-20-2020, 11:24 AM

Week 45 build. After thinking I made it on a boat, I stand corrected. Status 182 11/5, In Transit to port 11/10...no updates since.

sdhotwn · 11-20-2020, 11:27 AM

What is crazy is all of us 41/42's that are sitting in Germany still, and week 45's and so forth on boats already. weird stuff.

11-19-2020, 10:28 AM	#1
jhall1957 Captain 1095 Rep 822 Posts Drives: SE 46 Join Date: Feb 2009 Location: WS,NC iTrader: (2)	Anyone else stuck "at the port"? Mine has been there since Oct 26 with zero movement. __________________ Garage; 2020 Raptor, 2011 1M, 2017 M2 PE, 2006 Z4 MC, 2007 Z4 MC, 2001 Spec E46, 2007 GT3
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11-19-2020, 10:40 AM	#2
gmhl10 First Lieutenant 385 Rep 367 Posts Drives: Not a M2 CS Join Date: Feb 2020 Location: Austin, TX iTrader: (0)	Me... but only since Nov. 12th. Not an incredibly long time yet. I checked with the genius and they told me it's still not on a boat yet as of yesterday.
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11-19-2020, 11:07 AM	#3
chrisfortier Private First Class 59 Rep 102 Posts Drives: 2020 M2 CS Join Date: Dec 2009 Location: Seattle iTrader: (0)	Week 41 to the West coast. Got to the port on 14th and was there until yesterday getting some accessories installed. Scheduled for delivery/pickup on Tuesday. So, it's not emissions and if not accessory installation, may have been damage to the car that they are addressing. You should have your SA dig deeper.
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11-19-2020, 11:49 AM	#7
rusty racer Private First Class 47 Rep 158 Posts Drives: 2017 M2 LBB, 2011 R8 v10 spy Join Date: Jul 2010 Location: Charlotte, NC iTrader: (0)	Same here. Week 42 build. "At Port 10/27" same status still over three weeks later. Have hounded SA but they have no further info. Weird.
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11-19-2020, 12:38 PM	#8
Supadice Captain 1028 Rep 692 Posts Drives: 2020 M2CS Join Date: May 2014 Location: Hoboken, NJ iTrader: (0)	Mine has been stuck at "dispatched from factory" for about a week __________________ Vic
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11-19-2020, 12:48 PM	#9
Spotsworth New Member 15 Rep 5 Posts Drives: 2017 BMW M2 LBB MT6 Join Date: Nov 2020 Location: Bayonne NJ iTrader: (0)	If it's at the port in Jersey just lmk the vin. I'm like 10 min away. I'll go pick it up for you. The dash might be a little clunky afterwards tho
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11-19-2020, 12:55 PM	#10
Acetech Second Lieutenant 219 Rep 275 Posts Drives: 03 M3. 98 M3. 11 1M Join Date: Oct 2009 Location: NY iTrader: (0)	Been sitting waiting since 10/26
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11-19-2020, 01:50 PM	#11
Higgs Boson In the Details 1810 Rep 866 Posts Drives: Yes Join Date: Jan 2020 Location: Texas Hill Country iTrader: (0) Garage List 2020 AMG GTR [0.00] 2022 R8 Quattro Spyder [0.00] 2023 X5M50 [0.00] 2023 718 Spyder [0.00] 2024 Silverado [0.00] 2024 Civic Type R [0.00]	Mine has been At the Port since October 23. Really hoping the IR scanner guy called in the day my M2 caught a boat headed west.
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11-19-2020, 04:31 PM	#12
///M1 Brigadier General 275 Rep 3,164 Posts Drives: Many Join Date: Feb 2009 Location: North of 7K RPM iTrader: (1) Garage List 2020 BMW M2 CS [0.00] 1994 Audi RS2 Avant [0.00] 2021 Audi RS6 Avant [0.00] 1988 BMW E30 M3 [0.00] 2011 BMW 1///M [0.00] 2017 BMW F80 M3 30 ... [0.00] 2018 Porsche 991.2 GT3 [0.00] 2015 Porsche Macan ... [0.00] 1998 Porsche 993 C4S [0.00] 1994 Lancia Delta I ... [0.00] 2008 Audi RS4 [0.00]	Mine is still stuck at the port, been at least 3 weeks of no progress. Dealer sent me a screenshot that states it was returned to AG. Remains at processing facility (at least it is covered I am told, only out in the open between there and the vessel). Status 182: Handover to Carrier / load assignment Status 190: Dispatched from AG Status 191: Returned to AG Status 193: Arrival at Port or compound Status 199: Handover to customer in Munich Date: 10/27/2020...
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11-19-2020, 05:43 PM	#14
DocEyes Private 78 Rep 83 Posts Drives: 2020 BSM X3, 2020 BSM M2 CS Join Date: Aug 2020 Location: Niagara Falls, Ontario iTrader: (0)	I was stuck at the destination port in Halifax (Canada) for 2 weeks. For me it turned out to be the stop delivery/recall. My SA got involved and the work has been done and it’s finally left the port and on its way to the dealership by train.
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11-20-2020, 09:23 AM	#16
thxbuff2001 Dictator for Life 343 Rep 560 Posts Drives: To many Join Date: Sep 2005 Location: Rockwall, TX iTrader: (0)	mine still sitting there.
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11-20-2020, 09:40 AM	#17
21450 Second Lieutenant 43 Rep 250 Posts Drives: 01 M5, 23 X5 45e Join Date: Dec 2010 Location: Houston,Texas iTrader: (0)	Mine is week 41, stuck at port since November 4th ☹️
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11-20-2020, 09:55 AM	#18
jhall1957 Captain 1095 Rep 822 Posts Drives: SE 46 Join Date: Feb 2009 Location: WS,NC iTrader: (2)	Anyone have a friend in the shippng industry? I wonder if this is all because of the Covid spike worldwide? __________________ Garage; 2020 Raptor, 2011 1M, 2017 M2 PE, 2006 Z4 MC, 2007 Z4 MC, 2001 Spec E46, 2007 GT3
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11-20-2020, 09:55 AM	#19
medphysdave Brigadier General 4556 Rep 4,668 Posts Drives: M2 CS \| 85 of 592 Join Date: Apr 2015 Location: Charlotte, NC iTrader: (3)	Produced 10/16, at port 10/27. Still at port. Frustrated
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11-20-2020, 10:54 AM	#20
mercury26 Lord of the Rings 86 Rep 470 Posts Drives: 20 Audi SQ5,05 BMW 330i ZHP Join Date: Nov 2006 Location: Westminster, Colorado iTrader: (2) Garage List 2021 BMW M2C [0.00] 2020 Audi SQ5 [0.00] 2019 VW Golf Alltrack [0.00] 2018 Ford F150 [0.00] 1977 VW Scirocco [0.00] 2005 BMW 330i ZHP [0.00] 2007 Audi RS4 [0.00]	I recently received my M2C that was a special order, it sat at port for over 3 weeks in Bremerhaven. I spoke to the BMW Genius folks, they said all cars are sitting at port for long period than usual. It's all due to COVID and things not running on schedule as expected.
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11-20-2020, 11:24 AM	#21
TCBavarian Captain 674 Rep 632 Posts Drives: X5M, M2CS, E46 ZHP, E53 X5 Join Date: Sep 2020 Location: East Coast iTrader: (0)	Week 45 build. After thinking I made it on a boat, I stand corrected. Status 182 11/5, In Transit to port 11/10...no updates since. Last edited by TCBavarian; 11-20-2020 at 11:32 AM..
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11-20-2020, 11:27 AM	#22
sdhotwn Mmmm... Bavarian 2129 Rep 1,690 Posts Drives: M2 CS, X5 45e, i3, Cayman S Join Date: Apr 2014 Location: Wisconsin, USA iTrader: (0)	What is crazy is all of us 41/42's that are sitting in Germany still, and week 45's and so forth on boats already. weird stuff. __________________ M2 CS 2023 CB X5 45e 2018 i3 94 2014 Cayman S
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