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View Poll Results: How likely are you to consider another brand after seeing the BMW MP changes?
Definitely will 271 37.28%
Most likely will 124 17.06%
Possibly will 185 25.45%
No chance 147 20.22%
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      01-08-2016, 11:42 PM   #463
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The old maintenance program was really the only thing that ever made me consider getting a new BMW. Looks like I'll be sticking to used for the foreseeable future as long as the CPO extended warranty holds up (I assume they will be removing some of the coverage on CPO as well..).
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      01-09-2016, 12:02 AM   #464
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Originally Posted by TheFox View Post
The old maintenance program was really the only thing that ever made me consider getting a new BMW. Looks like I'll be sticking to used for the foreseeable future as long as the CPO extended warranty holds up (I assume they will be removing some of the coverage on CPO as well..).
Why do you assume that? They haven't changed anything on the new car warranty.
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      01-09-2016, 12:12 AM   #465
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Quote:
Originally Posted by tturedraider View Post
Why do you assume that? They haven't changed anything on the new car warranty.
your right I was thinking brakes where covered under CPO.
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      01-09-2016, 01:29 AM   #466
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My brakes lasted 55k including HPDEs!
My rotors have yet to be replaced!

The oil and wipers will get me though...
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      01-09-2016, 02:58 AM   #467
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Quote:
Originally Posted by MKSixer
Quote:
Originally Posted by sygazelle View Post
I get that people are pissed at this change. I mean, after all, who wants a take away. But, moving away from BMW because of this change is pretty dramatic.

This change adds up to maybe one oil change and some wiper blades. From a dollar and cents perspective, not reason enough to switch brands. If its the principle of the thing that is driving the negative comments, then I get that. When a company does something I don't like, I've been known to vote with my feet.

I have to wonder though, are the people hating on BMW about this change business people too? BMW is a business. They have an obligation to their shareholders to maximize profits. They offered free maintenance a few years ago and it has been a huge success. As someone mentioned, they are selling cars in record numbers. Someone at BMW took the time to look at the free service programs offered by BMW competition and realized they don't have to offer 4 years anymore. From a pure business perspective, any company that isn't comparing to the competition and adjusting their pricing and terms accordingly is not paying attention, period.

So, go ahead and be pissed. But before you vote with your feet, please note that very few cars come with a free maintenance program longer than 3 years. If you pick one that does, then you get to choose between certain Cadillac, Hyundai and Kia models. BMW is betting on the fact that you won't do that. I'll go out on a limb and bet you won't either. For those that do leave, BMW knows there are 10 more coming on board. They also know you will be back.
Not on ///M Cars.

My E63 M6 had about $6k-8K in maintenance done in the first 50K miles including a new clutch, spark plugs (2x), air filters, oil cooler (defect), diff fluid changes, 4 ignition coils, etc. The largest single expense, the clutch occurred at 47K miles. Mind you that today's M engines are a bit more pedestrian than the S85/S65, but this is still a major concern.

Not just wipers.

Cheers-mk

P.S. I purchased the additional year of warranty on my M6 for $3,500 in September of 2013 and had the engine replaced 2 months later. The best $3,500 I've ever spent, hands down. At that point the engine replacements were going for about $28,000-$32000 when subsidized by BMW.
That is fantastic but not sure what you'd need said engine in the first place
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      01-09-2016, 03:43 AM   #468
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Quote:
Originally Posted by tturedraider View Post
The majority of modern cars don't need brake work before 50k miles.
Just curious where this data came from. In my experience, including family and friends, front brake pads probably last an average of 30,000 to 40,000 miles. Sure, some owners will get more than 50,000 miles, but is it really a majority? Again, just curious who is claiming this.
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      01-09-2016, 06:48 AM   #469
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They raised prices and cut warranty. Their introduction of many turbo engines is probably why. I think BMW realized that the maintenance fees and chances of something going wrong after 3 years was higher on turbo cars compared to previously naturally aspirated engines.
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      01-09-2016, 06:51 AM   #470
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I can see sales dropping in 2017 and leases climbing.
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      01-09-2016, 06:57 AM   #471
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I'm also baffled by this announcement. Not sure how much BMW saves by this move. They could have easily increased the MSRP on their cars to offset the cost. For now, I don't think this announcement as annoying as it is, won't change my decision to buy or lease another BMW in the future.
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      01-09-2016, 07:21 AM   #472
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My BMW 2014 will be my last BMW
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      01-09-2016, 07:33 AM   #473
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The new warranty will get folks to trade in their cars sooner and leasee's will tend to go to a shorter period and hold down miles. A win win for BMW a lose lose for customers


Quote:
Originally Posted by SanMarino_F82 View Post
3YR/36K-----NO BRAKES, NO CLUTCH, NO WIPERS, NO BELTS

New 3-year or 36,000 mile, No Cost Scheduled Maintenance.

Beginning with MY 2017, all new BMW vehicles will come with 3-year, 36,000 mile, No Cost Scheduled Maintenance. As it is with the current program this coverage is non-transferable. In March 2016 we will offer an additional range of fully transferable dealer-sold MPU products that provide an opportunity to further enhance and extend coverage.

The table below illustrates the covered content in both the current 4-year or 50,000 mile program and the new 3-year, 36,000 mile, No Cost Scheduled program. The new program applies only to new car sales with model year 2017 and beyond.


Official Announcement:

Attachment 1343394
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      01-09-2016, 08:50 AM   #474
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Originally Posted by kabawi91 View Post
I wouldn't be surprised if they lowered the price of the cars slightly to offset that. But I also wouldn't be surprised if they continued raising the prices. Just a possibility maybe
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      01-09-2016, 08:51 AM   #475
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Quote:
Originally Posted by mr.bob View Post
The new warranty will get folks to trade in their cars sooner and leasee's will tend to go to a shorter period and hold down miles. A win win for BMW a lose lose for customers
Quote:
Originally Posted by stylinexpat View Post
They raised prices and cut warranty. Their introduction of many turbo engines is probably why. I think BMW realized that the maintenance fees and chances of something going wrong after 3 years was higher on turbo cars compared to previously naturally aspirated engines.
Quote:
Originally Posted by TheFox View Post
The old maintenance program was really the only thing that ever made me consider getting a new BMW. Looks like I'll be sticking to used for the foreseeable future as long as the CPO extended warranty holds up (I assume they will be removing some of the coverage on CPO as well..).
People--there is no change to the warranty. Maintenance only....
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      01-09-2016, 09:00 AM   #476
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Quote:
Originally Posted by stylinexpat View Post
They raised prices and cut warranty. Their introduction of many turbo engines is probably why. I think BMW realized that the maintenance fees and chances of something going wrong after 3 years was higher on turbo cars compared to previously naturally aspirated engines.
You do realize that they're only changing the free maintenance part of the warranty not the whole car warranty. Being turbocharged is leading to replacing the wipers more often. The maintenance plan only covers wear and tear items (wipers, brakes, oil, etc.). If your turbo fails just after the 3 year mark, it's still covered by the vehicle warranty.

Are you people serious that because of this change you're not going to buy a BMW?!?! You do realize that almost all other manufacturers DO NOT have any type of free maintenance plan and you'll be paying for those items. I agree that I feel that BMW is really being cheap here since they're reducing the maintenance plan but not lowering the price of the vehicle. Will it affect my decision to buy another BMW? Absolutely not because I'd have to pay for maintenance items on almost any other vehicle I'd be interested in.
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      01-09-2016, 09:23 AM   #477
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They have increased the reliability by upgrading many parts.
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      01-09-2016, 09:51 AM   #478
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Quote:
Originally Posted by tturedraider
No doubt it's disappointing, but in reality it doesn't affect very much that actually needs service in the current 4 yr/50k miles coverage.

The majority of modern cars don't need brake work before 50k miles. Belts last well beyond 4 years and 50k miles. As do clutches.

The main things lost are one oil change and some wiper blade replacements.
Not necessarily the case my M5 needed new breaks all around and a clutch (manual). That's $6k, on top of this I got European delivery. So I had a 95k car for 88k that I sold 3 years later for 57k, drove for 50,000 miles so that cost me $25k for a 100k car.

Think of this 25-30% of overall cost to borrow for 3 years.


I'm disappointed as they are chipping away at the benefits, but no other company offers this and from recollection this was an incentive around 2007/08 to help shift cars.

They are a business not a charity.
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      01-09-2016, 09:57 AM   #479
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Quote:
Originally Posted by Efthreeoh
So lets see...

Plugs are changed at 100,000 miles (industry standard for about 10 years now)
Engine Airfilter change at 45,000 miles (industry standard for over 10 years now)
One brake fluid flush

So basically they change the oil twice, which is what I got under the 4 year 50K service.
+1. Basically two oil changed and one brake fluid change.
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      01-09-2016, 10:00 AM   #480
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This new policy will also shift repair and maintenance work away from dealerships. All in all, a very bad move for BMW.
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      01-09-2016, 10:05 AM   #481
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I fully understand why some people will NEVER consider BMW again due to this totally unacceptable reduction in the free maintenance program. "Checking" things, an oil change and new wipers costs a fortune.....or not.

The damn POS Ford we own had to go in for maintenance yesterday and it was VERY expensive. Oil and filter change, "check" all fluid levels, tire rotation and inspection, inflate tires to specs if necessary (a law in CA), install NEW wipers, install NEW battery, check remaining brake life of pads and provide measurements, provide measurements of remaining tread depth on tires. All this cost $218.83 including taxes. BMW isn't saving a whole lot of money on this change and any future owner should not have a carrot in their ear over this.

I guess if I beat the crap out of the car (as I mentioned on another post) it would have cost a whole lot more.

Standing by for wave of criticism....
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      01-09-2016, 10:13 AM   #482
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Originally Posted by rich8566 View Post
This new policy will also shift repair and maintenance work away from dealerships. All in all, a very bad move for BMW.
I doubt it. All those people now have to solicit recommendations for indy shops, find one they trust, and live without service loaners. The dealerships are going to be just fine.
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      01-09-2016, 10:18 AM   #483
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Originally Posted by kent11202 View Post
I fully understand why some people will NEVER consider BMW again due to this totally unacceptable reduction in the free maintenance program. "Checking" things, an oil change and new wipers costs a fortune.....or not.

The damn POS Ford we own had to go in for maintenance yesterday and it was VERY expensive. Oil and filter change, "check" all fluid levels, tire rotation and inspection, inflate tires to specs if necessary (a law in CA), install NEW wipers, install NEW battery, check remaining brake life of pads and provide measurements, provide measurements of remaining tread depth on tires. All this cost $218.83 including taxes. BMW isn't saving a whole lot of money on this change and any future owner should not have a carrot in their ear over this.

I guess if I beat the crap out of the car (as I mentioned on another post) it would have cost a whole lot more.

Standing by for wave of criticism....
Install new wipers? What's the Ford cost structure for this? Do they charge you for labor in addition to the parts? Because my (admittedly) unscientific observations indicate that dealers round up when it comes to the time needed to perform a particular task--they may have charged you 15 or 20 minutes for that task, at labor rates of $120 at a minimum? I had an Acura dealer do that to me once on a tail light bulb--$3.00 part and $35 labor charge. I told them "No way". When you pay more for labor than the part, that's an easy way to get the bill up to $218.
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      01-09-2016, 10:24 AM   #484
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Quote:
Originally Posted by kent11202
I fully understand why some people will NEVER consider BMW again due to this totally unacceptable reduction in the free maintenance program. "Checking" things, an oil change and new wipers costs a fortune.....or not.

The damn POS Ford we own had to go in for maintenance yesterday and it was VERY expensive. Oil and filter change, "check" all fluid levels, tire rotation and inspection, inflate tires to specs if necessary (a law in CA), install NEW wipers, install NEW battery, check remaining brake life of pads and provide measurements, provide measurements of remaining tread depth on tires. All this cost $218.83 including taxes. BMW isn't saving a whole lot of money on this change and any future owner should not have a carrot in their ear over this.

I guess if I beat the crap out of the car (as I mentioned on another post) it would have cost a whole lot more.

Standing by for wave of criticism....
$218 is very expensive? That sounds about right to me, especially if you went to a Ford dealership.
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