Best service dealership in LA

windnsea00 · 02-10-2021, 02:15 AM

Haven't had the greatest of experiences in LA with dealers so thought maybe someone here had a connection?

Pacific BMW crashed my 2015 M3 on the 1200 mile break-in and Beverly Hills BMW put in 0w20 in my M2 Comp and I had to argue with multiple people to fix that.

Hopefully, I can have a good go around on the 1200 mile break-in on the CS!

tenkies · 02-10-2021, 04:01 PM

New Century has been ok for me if you're willing to drive out to Alhambra. They're pretty mod friendly as well.

StraightF · 02-13-2021, 03:14 PM

I've also had good experiences with New Century BMW - no personal experience on their perspective on mods, but have had good, fast service so far throughout my visits.

mikeyymonster · 02-13-2021, 03:30 PM

How did they crash it??

windnsea00 · 02-13-2021, 06:02 PM

Quote:

Originally Posted by mikeyymonster

How did they crash it??

Backed into a pole or something, they didn't tell me but it needed a new bumper and taillight. Looking back it was funny when they called, "So we serviced the car and everything is good, but we also damaged your car so it's in our body shop now." lol

CalAcacian · 02-15-2021, 01:06 PM

Quote:

Originally Posted by windnsea00

Backed into a pole or something, they didn't tell me but it needed a new bumper and taillight. Looking back it was funny when they called, "So we serviced the car and everything is good, but we also damaged your car so it's in our body shop now." lol

BMW Irvine was test driving my M2 to investigate a diff noise and smashed into a piece of metal on the freeway, breaking both left wheels. Then they curbed the new left wheels pulling it up for me.

Fletcher Jones Mercedes took my CLA45 on a joyride and totaled it when I had the car at the OC airport parking.

I'm not super impressed with dealership driving haha

msmatt · 02-16-2021, 09:03 AM

I use McKenna. Their service is overseen by Mel who also runs the Porsche and Audi service. Not cheap, but they know what they are doing.

windnsea00 · 02-24-2021, 12:01 AM

Quote:

Originally Posted by CalAcacian

BMW Irvine was test driving my M2 to investigate a diff noise and smashed into a piece of metal on the freeway, breaking both left wheels. Then they curbed the new left wheels pulling it up for me.

Fletcher Jones Mercedes took my CLA45 on a joyride and totaled it when I had the car at the OC airport parking.

I'm not super impressed with dealership driving haha

Wow nuts!

sharpmoney · 05-21-2022, 10:49 AM

Quote:

Originally Posted by windnsea00

Haven't had the greatest of experiences in LA with dealers so thought maybe someone here had a connection?

Pacific BMW crashed my 2015 M3 on the 1200 mile break-in and Beverly Hills BMW put in 0w20 in my M2 Comp and I had to argue with multiple people to fix that.

Hopefully, I can have a good go around on the 1200 mile break-in on the CS!

found a good one, see arsen at south bay bmw, took care of everything i asked. got me the 5w-30 LL-01 (instead of FE crap), got me a loaner, did not wash my car etc. and most importantly was understanding i had a tune and made sure they did not erase it.

will be taking all of my cars there going forward.

02-10-2021, 02:15 AM	#1
windnsea00 Lieutenant 447 Rep 447 Posts Drives: M2 CS Join Date: Feb 2006 Location: Los Angeles, CA iTrader: (0)	Best service dealership in LA Haven't had the greatest of experiences in LA with dealers so thought maybe someone here had a connection? Pacific BMW crashed my 2015 M3 on the 1200 mile break-in and Beverly Hills BMW put in 0w20 in my M2 Comp and I had to argue with multiple people to fix that. Hopefully, I can have a good go around on the 1200 mile break-in on the CS! __________________ 2020 M2 CS AW 6-spd Previous M Cars: M2C, M2, F80 M3, E46 M3, Z3M Coupe, E36 M3...and some other fun rides.
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02-10-2021, 04:01 PM	#2
tenkies Second Lieutenant 147 Rep 266 Posts Drives: 2017 M2 LBB 6MT Join Date: Oct 2017 Location: Socal iTrader: (0)	New Century has been ok for me if you're willing to drive out to Alhambra. They're pretty mod friendly as well.
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02-13-2021, 03:14 PM	#3
StraightF Lurker 9 Rep 41 Posts Drives: 2017 430i Gran Coupe Join Date: Aug 2020 Location: Los Angeles, CA iTrader: (1)	I've also had good experiences with New Century BMW - no personal experience on their perspective on mods, but have had good, fast service so far throughout my visits. __________________ Retired: 2017 Volkswagen Golf (Wolfsburg Edition) Current: 2017 BMW 430i Gran Coupe (Driving Assistance / Lighting / Premium / Technology / M Sport Packages)
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02-13-2021, 03:30 PM	#4
mikeyymonster Major 526 Rep 1,078 Posts Drives: 2021 M2C Join Date: Apr 2014 Location: California iTrader: (6)	How did they crash it?? __________________ 2021 M2C 2014 M235i Instagram: @mikeyymonster
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02-16-2021, 09:03 AM	#7
msmatt Second Lieutenant 331 Rep 195 Posts Drives: E90 M3 Join Date: Jun 2009 Location: SoCal iTrader: (0)	I use McKenna. Their service is overseen by Mel who also runs the Porsche and Audi service. Not cheap, but they know what they are doing. __________________ 18 F80 M3 - Tanzanite 20 F87 M2CS - Misano M2 CS Video on YouTube
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