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      08-18-2018, 02:34 PM   #1
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I Drive shut down

Was driving listening to USB drive music. The music switched off and idrive 6 screen shut down. Stayed blank for at least 1 minute before rebooting. Once rebooted the music returned but to the track on the USB from when I first started the music.
Anyone have this happen to them?
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      08-18-2018, 03:43 PM   #2
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Isnt that what the open recall's about?
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      08-21-2018, 01:21 AM   #3
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Quote:
Originally Posted by boostm3 View Post
Isnt that what the open recall's about?
What open recall?

Only thing I'm aware of was the action / service campaign for the dash/gauges in the LCI cars... and that wasn't an actual "recall."
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      08-21-2018, 08:10 AM   #4
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Quote:
Originally Posted by ZPrime View Post
What open recall?

Only thing I'm aware of was the action / service campaign for the dash/gauges in the LCI cars... and that wasn't an actual "recall."
The recall for which my '18 M2 is impacted is the instrument panel shutting down re illumination. And it is a recall.. I have the notice... I thought perhaps this was related to IDrive screen going dark as mentioned in OP's post.

Recall Number
17V719000
Recall Date
11/15/2017
Component
ELECTRICAL SYSTEM: INSTRUMENT PANEL
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      08-21-2018, 08:35 AM   #5
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I thought the recall was just for gauge cluster. I have noticed that with sufficient levels of dust on the screen and wind coming in from outside, the screen will go absolutely nuts. Wonder if that has anything to do with it.
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      08-21-2018, 09:02 AM   #6
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Quote:
Originally Posted by stefan View Post
I thought the recall was just for gauge cluster. I have noticed that with sufficient levels of dust on the screen and wind coming in from outside, the screen will go absolutely nuts. Wonder if that has anything to do with it.
Yeah, I think youre right... Probably only related to gauge cluster going dark, not IDrive screen. Dust on the touchscreen.. Hmmmm. Interesting theory.
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      08-21-2018, 01:18 PM   #7
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Quote:
Originally Posted by stefan View Post
I thought the recall was just for gauge cluster. I have noticed that with sufficient levels of dust on the screen and wind coming in from outside, the screen will go absolutely nuts. Wonder if that has anything to do with it.
The screen "going nuts" is due to bad screen from what I've seen. Other threads about that on here. "phantom touches" on LCI touchscreen.

The OP's issue is more likely due to some piece of metadata in a music file pissing off the system, since it crashed while playing from USB stick. Either corrupt album art, or a bad ID tag, or something else weird with the tag (foreign character the idrive doesn't like, or something too long, or whatever).

This should be testable - if it keeps dying on the same song, you know for sure it's that song's fault.
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      08-26-2018, 02:31 PM   #8
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Quote:
Originally Posted by GregoryK View Post
Was driving listening to USB drive music. The music switched off and idrive 6 screen shut down. Stayed blank for at least 1 minute before rebooting. Once rebooted the music returned but to the track on the USB from when I first started the music.
Anyone have this happen to them?
I had not the exactly same issue, but after a year my head unit started to reboot randomly and always kicked out my phone connection.

First it happened very rarely, then after a while sarted to do it every time i started the car and kept rebooting all 5 minutes, even lost my GPS and Bluetooth....dealer checked with BMW, first they thought the head unit needs to be replaced, but first they completely flashed my car wirh the latest software and that fixed the issue...no single reboot since then.

So that could be a possible help in your case if it happens again and again.
Orherwise, as others said, maybe only an issue with that song..
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      08-27-2018, 06:51 AM   #9
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Quote:
Originally Posted by ZPrime View Post
The screen "going nuts" is due to bad screen from what I've seen. Other threads about that on here. "phantom touches" on LCI touchscreen.

The OP's issue is more likely due to some piece of metadata in a music file pissing off the system, since it crashed while playing from USB stick. Either corrupt album art, or a bad ID tag, or something else weird with the tag (foreign character the idrive doesn't like, or something too long, or whatever).

This should be testable - if it keeps dying on the same song, you know for sure it's that song's fault.
Unbelievable that you know this stuff. Thanks!
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