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      08-08-2017, 10:07 PM   #1
serrated
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Dinantronics App not connecting...

I have the Dinan stage 4 on my M2 and decided to mess around with the app for once. I popped the hood, got a picture of the sticker on the unit that has the MAC address on it, hopped in the car, loaded the app, and gave it a go. It shows up in the app. I type in the last 4 digits of the MAC address. It spins for a second and then you see a green box in the bottom right for a very tiny split second that says "try again" then immediately disappears. If I try again after this the app crashes. I have to force close and try again. I'm on the newest version of iOS on my iPhone 7. HALP

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      08-09-2017, 09:55 PM   #2
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Try turning your wifi off on your phone and then log in. I have the same issue on S1.
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      12-06-2017, 09:44 PM   #3
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Quote:
Originally Posted by serrated View Post
I have the Dinan stage 4 on my M2 and decided to mess around with the app for once. I popped the hood, got a picture of the sticker on the unit that has the MAC address on it, hopped in the car, loaded the app, and gave it a go. It shows up in the app. I type in the last 4 digits of the MAC address. It spins for a second and then you see a green box in the bottom right for a very tiny split second that says "try again" then immediately disappears. If I try again after this the app crashes. I have to force close and try again. I'm on the newest version of iOS on my iPhone 7. HALP

Having similar issues using my iPhone. Worked fine the other day and now getting this error. I’ve tried 4 different phones and nothing. Anyone experience this. mac address confirmed and verified.
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Last edited by Dinan_Rated; 12-06-2017 at 10:02 PM..
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      12-06-2017, 09:45 PM   #4
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Quote:
Originally Posted by Mnoob2 View Post
Try turning your wifi off on your phone and then log in. I have the same issue on S1.
Tried this as well no luck
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      05-09-2019, 09:01 AM   #5
mjimenez3084
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Any luck?

How did you guys fix this issue?
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      08-23-2019, 06:15 PM   #6
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Originally Posted by mjimenez3084 View Post
How did you guys fix this issue?
Anyone fox this issue. Still does not work here. No DINAN support
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      08-23-2019, 10:46 PM   #7
Dinan_Engineering
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Quote:
Originally Posted by Poochie View Post
Apparently, they didn't pay their licensing renewal fees.. Motherf...ers..


Reply from Dinan:

.... "apparently the developer account didn't get renewed over the weekend as the email on file was tied to a person that no longer works here. Going through the process to re-institute the account with Apple now. Should be back in the store in the near future."
Account is back up and apps are back in the store as of a few hours ago.
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