BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
M2 Technical Topics > Navigation, iDrive, Audio, Video, Bluetooth, Phone, Cameras, Electronics > Connected Drive Service Subscriptions

Post Reply
 
Thread Tools Search this Thread
      08-09-2018, 07:55 AM   #1
boostm3
Lieutenant Colonel
boostm3's Avatar
683
Rep
1,608
Posts

Drives: '18 LBB M2 6MT Exec
Join Date: Sep 2006
Location: Parkland, Fl

iTrader: (0)

Connected Drive Service Subscriptions

So, according to the BMW Connected Drive Store found in bmwusa.com after logging in, it's telling me my subscribed services including:

assisted e-call
teleservice
connected drive services
advanced real-time traffic information
remote services
connected+

will expire 9/18, and it appears they want a re-up payment of $24 to continue these services. I think Ive only used the remote services so far, and thats been totally unsatisfactory since the connected drive app continues to auto launch every time I drive the car.. Quite annoying and caused me to uninstall it.

So, they want $24 to extend a year.. Have you guys renewed? Im thinking maybe in case of an accident or other untoward event, having the relevant data forwarded to the relevant parties might be useful. Then again, this whole thing might be viewed as little more than an overt money grab offering services that are anything but necessary.

Thoughts?
__________________
Boostm3
'18 LBB MT M2 Exec pkg, Moonroof, Production 7/6/17
Appreciate 0
      08-09-2018, 08:05 AM   #2
stefan
Brigadier General
stefan's Avatar
No_Country
2347
Rep
4,250
Posts

Drives: M2 Comp
Join Date: Feb 2008
Location: North

iTrader: (2)

$24 is a no-brainer for RTTI. Remote services helps you get into your car if you misplaced a key. The rest seems useless but I'd still renew. Seems like a pretty good deal for the cost of few hamburgers.
__________________
///M Power
Appreciate 0
      08-09-2018, 11:07 AM   #3
Free Spirit
Banned
42
Rep
51
Posts

Drives: 2017 M2
Join Date: Aug 2018
Location: NY

iTrader: (0)

Wait until Black Friday to Cyber Monday, there is always 50% off an annual subscription to ConnectDrive service...
Appreciate 0
      08-09-2018, 03:01 PM   #4
Nezil
Major
Nezil's Avatar
1402
Rep
1,466
Posts

Drives: LCI '18 6MT M2
Join Date: Jul 2017
Location: San Francisco Bay Area

iTrader: (0)

Quote:
Originally Posted by boostm3 View Post
So, according to the BMW Connected Drive Store found in bmwusa.com after logging in, it's telling me my subscribed services including:

assisted e-call
teleservice
connected drive services
advanced real-time traffic information
remote services
connected+

will expire 9/18, and it appears they want a re-up payment of $24 to continue these services. I think Ive only used the remote services so far, and thats been totally unsatisfactory since the connected drive app continues to auto launch every time I drive the car.. Quite annoying and caused me to uninstall it.

So, they want $24 to extend a year.. Have you guys renewed? Im thinking maybe in case of an accident or other untoward event, having the relevant data forwarded to the relevant parties might be useful. Then again, this whole thing might be viewed as little more than an overt money grab offering services that are anything but necessary.

Thoughts?
I'd agree that $24 isn't much, and I'd probably pay for it, but I'd check first into why it's expiring.

I just took a look at mine, and it's not set to expire until 11/08/2021. You can see from my signature that this is exactly 4 years and 1 week after I picked up my car .

I wonder why you lost out on 3 years included?
__________________
2018 ///M2 LCI, LBB, 6MT...

Current Performance Mods:
CSF FMIC, ER CP, Fabspeed Cat, Aquamist WMI, GFB DV+, NGK 97506, BM3 (Stage 2 93 OTS), CDV delete, UCP, M2C/M3/M4 Strut Brace, M3/M4 Reinforcement Rings
Appreciate 0
      08-09-2018, 06:18 PM   #5
pruettfan
Brigadier General
1622
Rep
3,402
Posts

Drives: 2017 M2, LBB, DCT, Exec
Join Date: Jul 2009
Location: Chandler, AZ

iTrader: (0)

The data from any accident is automatically stored in the cars computer these days, many refer to it as the blackbox. Law enforcement and insurance companies use this data to investigate serious accidents.

Other than the real time traffic information I have not used any of the connected services but the real time traffic works well so I am sure I will pay the 24 bucks to have access to it and the other services just in case.
Appreciate 0
      08-09-2018, 06:26 PM   #6
boostm3
Lieutenant Colonel
boostm3's Avatar
683
Rep
1,608
Posts

Drives: '18 LBB M2 6MT Exec
Join Date: Sep 2006
Location: Parkland, Fl

iTrader: (0)

Quote:
Originally Posted by pruettfan View Post
The data from any accident is automatically stored in the cars computer these days, many refer to it as the blackbox. Law enforcement and insurance companies use this data to investigate serious accidents.

Other than the real time traffic information I have not used any of the connected services but the real time traffic works well so I am sure I will pay the 24 bucks to have access to it and the other services just in case.
Does Navigation automatically adjust its recommended route according to traffic conditions OUTSIDE the RTTI subscription, or does it rely on it?
__________________
Boostm3
'18 LBB MT M2 Exec pkg, Moonroof, Production 7/6/17
Appreciate 0
      08-09-2018, 06:28 PM   #7
boostm3
Lieutenant Colonel
boostm3's Avatar
683
Rep
1,608
Posts

Drives: '18 LBB M2 6MT Exec
Join Date: Sep 2006
Location: Parkland, Fl

iTrader: (0)

Quote:
Originally Posted by Nezil View Post
I'd agree that $24 isn't much, and I'd probably pay for it, but I'd check first into why it's expiring.

I just took a look at mine, and it's not set to expire until 11/08/2021. You can see from my signature that this is exactly 4 years and 1 week after I picked up my car .

I wonder why you lost out on 3 years included?
Well, I guess Ill know if I start getting notices about it to urge me to renew. I only found out I was expiring because it said so in the Connected Store part of BMWUSA. So your '17 came with a 4 yr subscription? If they changed that to 1 yr with the 2018s, they were sure quiet about it.
__________________
Boostm3
'18 LBB MT M2 Exec pkg, Moonroof, Production 7/6/17
Appreciate 0
      08-09-2018, 07:41 PM   #8
CanadianDriver
Captain
99
Rep
614
Posts

Drives: P3D-
Join Date: Jun 2008
Location: Canada

iTrader: (0)

$24/year? Sure!
$24/month? They can go F themselves
Appreciate 0
      08-09-2018, 08:01 PM   #9
Nezil
Major
Nezil's Avatar
1402
Rep
1,466
Posts

Drives: LCI '18 6MT M2
Join Date: Jul 2017
Location: San Francisco Bay Area

iTrader: (0)

Quote:
Originally Posted by boostm3 View Post
Well, I guess Ill know if I start getting notices about it to urge me to renew. I only found out I was expiring because it said so in the Connected Store part of BMWUSA. So your '17 came with a 4 yr subscription? If they changed that to 1 yr with the 2018s, they were sure quiet about it.
Nope, mine is 2018 as well.
Appreciate 0
      08-09-2018, 08:10 PM   #10
Wharf Rat
First Lieutenant
186
Rep
329
Posts

Drives: ...
Join Date: Aug 2017
Location: Southwest

iTrader: (0)

Prompted me to have a look. Took delivery in Dec 2017

Assist eCall - subscribed thru Dec 2021
TeleService - subscribed thru Dec 2021
ConnectedDrive Services - subscribed thru Dec 2021
Advanced Real-Time Traffic Information - subscribed thru Dec 2021
Remote Services - subscribed thru Dec 2021
Apple CarPlay Compatibility - subscribed thru Dec 2037
Connected+ - subscribed thru Dec 2018
Appreciate 0
      08-09-2018, 10:48 PM   #11
BLOJOE
Private First Class
BLOJOE's Avatar
United_States
79
Rep
110
Posts

Drives: 2018 LBB M2
Join Date: Jun 2017
Location: So Cal

iTrader: (0)

I have a 2018 and mine (specifically BMW Connected+) is expiring too a year after I took ownership.

$24 is a no brainer to me as was previously stated. I'm always checking to see if I locked the car, doing the ventilation thing, honking the horn remotely to scare the wife, etc, etc.. ...well worth the price of admission...
Appreciate 0
      08-09-2018, 11:48 PM   #12
ZPrime
I INDIC8
ZPrime's Avatar
United_States
611
Rep
1,282
Posts

Drives: 2018 LBB M2, 6MT
Join Date: Dec 2016
Location: Cleveland, OH

iTrader: (0)

Garage List
2018 BMW M2  [9.50]
You guys that only have 1 year should go complain to your dealerships. I think it is something they have to fill out / process to get it to 4 years? Mine is through 2021 as well.

The only thing not through 2021 for me is the "Connected+" - that expires in 2018, and will cost me $24 to extend.
__________________
2004 Matrix XRS 6MT => 2008 VW R32 DSG => 2012 Audi TTRS 6MT => 2018 BMW ///M2 6MT
I'm an IT guy by trade and tech nerd by choice.
I like HPDEs, parts of US Hwy 129, NC 28, and the Cherohala Skyway.
I'm also a fan of aural pleasure.
Appreciate 0
      08-10-2018, 12:05 AM   #13
Anthony1s
Banned
756
Rep
2,149
Posts

Drives: 2018 Mineral Grey M2
Join Date: Oct 2017
Location: Pennsylvania

iTrader: (0)

Mine is a 2018 I ordered and took delivery end of March this year.

Everything except for Connected+ is set to expire 4yrs from purchase date for me. Connected+ is set for 1yr.

It IS something the dealer has to setup, because I remember my dealer emailed me after I took delivery and was like "oh crap, I forgot to setup your BMW Assist Account for you". I just checked the email and he told me everything is for 4 years too.

Personally, I'm gonna let everything expire and only renew it if I end up missing something that I use. I don't even know what any of the stuff does in the first place and doubt I've ever used any of it.
Appreciate 0
      08-10-2018, 12:56 AM   #14
pruettfan
Brigadier General
1622
Rep
3,402
Posts

Drives: 2017 M2, LBB, DCT, Exec
Join Date: Jul 2009
Location: Chandler, AZ

iTrader: (0)

Took delivery of my car in Oct 2016 its a 2017 model. My connected drive account shows them all good until 10-2020. What is does show are options to add Connected Drive plus for $24 a year and Concierge for $100. Perhaps what your getting notified for is the plus option which is described on the site as the following pretty useless services:

BMW Connected+ is an update of the personalization function in the vehicle and the display of smartphone content on the Control Display in the BMW, facilitating the display of information and control of functions even more.

Benefits at a glance:

Send my Routes to Car: Route planning from the smartphone is now simpler than ever.
Share Live Trip Status: “When will you get there?” - this question is a thing of the past with the new function.
Navigate Door-to-Door: Navigating down to the last few meters to the destination (Last Mile) and then back from there later to the vehicle (First Mile).
My Destinations: Quick access to the contents of your address book from all linked in end-user devices.

Last edited by pruettfan; 08-10-2018 at 01:12 AM..
Appreciate 0
      08-10-2018, 08:34 AM   #15
boostm3
Lieutenant Colonel
boostm3's Avatar
683
Rep
1,608
Posts

Drives: '18 LBB M2 6MT Exec
Join Date: Sep 2006
Location: Parkland, Fl

iTrader: (0)

Whoa.. Just logged back into the connected drive web site and now it says the subscriptions are good through 2021! Maybe it just needed to refresh/update, but its all good now.
__________________
Boostm3
'18 LBB MT M2 Exec pkg, Moonroof, Production 7/6/17
Appreciate 0
      08-10-2018, 09:09 AM   #16
BLOJOE
Private First Class
BLOJOE's Avatar
United_States
79
Rep
110
Posts

Drives: 2018 LBB M2
Join Date: Jun 2017
Location: So Cal

iTrader: (0)

And to be clear for me it was ONLY the Connected+ that was expiring all others were into 2021.

Looks like many of the remote features I use are covered elsewhere though if I am reading this correctly the destination upload from the phone to the car is included as a Connected+ feature?? - I have used this feature several times and is quite handy...


"BMW Connected+ is an update of the personalization function in the vehicle and the display of smartphone content on the Control Display in the BMW, facilitating the display of information and control of functions even more.

Benefits at a glance:

Send my Routes to Car: Route planning from the smartphone is now simpler than ever.
Share Live Trip Status: “When will you get there?” - this question is a thing of the past with the new function.
Navigate Door-to-Door: Navigating down to the last few meters to the destination (Last Mile) and then back from there later to the vehicle (First Mile).
My Destinations: Quick access to the contents of your address book from all linked in end-user devices."
Appreciate 0
      08-10-2018, 01:13 PM   #17
eeyang92
Captain
319
Rep
660
Posts

Drives: LBB M2 LCI 6MT
Join Date: Oct 2017
Location: CA

iTrader: (0)

I just got an email about this:



It does claim all of my ConnectedDrive serviced will expire on 9/30/18...
Appreciate 0
      08-10-2018, 01:21 PM   #18
eeyang92
Captain
319
Rep
660
Posts

Drives: LBB M2 LCI 6MT
Join Date: Oct 2017
Location: CA

iTrader: (0)

However, I just checked my account online and it is indeed only ConnectedDrive+ that is expiring, everything else is 2021... so all good.

Misleading email
Appreciate 0
      08-10-2018, 02:44 PM   #19
boostm3
Lieutenant Colonel
boostm3's Avatar
683
Rep
1,608
Posts

Drives: '18 LBB M2 6MT Exec
Join Date: Sep 2006
Location: Parkland, Fl

iTrader: (0)

Quote:
Originally Posted by eeyang92 View Post
However, I just checked my account online and it is indeed only ConnectedDrive+ that is expiring, everything else is 2021... so all good.

Misleading email
Marketing!
__________________
Boostm3
'18 LBB MT M2 Exec pkg, Moonroof, Production 7/6/17
Appreciate 0
      09-04-2018, 05:01 PM   #20
GoneIn4Secs
Banned
1286
Rep
1,675
Posts

Drives: BSM F87 LCI (DCT)
Join Date: Jun 2018
Location: GTA

iTrader: (0)

Any canadian able to get connected drive app to work????
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 06:42 AM.




m2
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST