[AndrewC1989]

Originally Posted by bmxcamel

Yeah that's exactly what's wrong on mine as well. I suspect that's where my whistling sound is coming from. Unfortunate.

Is it a manufacturing error or install error though ?

[bmxcamel]

Originally Posted by andrewc89

Is it a manufacturing error or install error though ?

Now that you are experiencing the same issue I'm wondering if it is manufacturing error. If all holes are lined up what else could we possibly be doing wrong?

[AndrewC1989]

Originally Posted by bmxcamel

Now that you are experiencing the same issue I'm wondering if it is manufacturing error. If all holes are lined up what else could we possibly be doing wrong?

I tried putting that cap on before tightening the screws and that worked at first...till I tightened them. It's now bursting at the seams. I'm starting to think this is a product fault.

[bmxcamel]

Originally Posted by andrewc89

I tried putting that cap on before tightening the screws and that worked at first...in till I tightened them. It's now bursting at the seams

Hmm yeah that seems worse than mine. Everything fit together without much problem, but I do have the same misalignment you showed from the base to the housing. I can snap some photos of mine tonight when I get home.

[qnet]

Originally Posted by andrewc89

I tried putting that cap on before tightening the screws and that worked at first...till I tightened them. It's now bursting at the seams. I'm starting to think this is a product fault.

Originally Posted by bmxcamel

Hmm yeah that seems worse than mine. Everything fit together without much problem, but I do have the same misalignment you showed from the base to the housing. I can snap some photos of mine tonight when I get home.

I wanted to wait until I get mine, but this is starting to concern me also. I got the euro mirrors, smoked turn-indicators, along with the M shells to put together. Finger-crossed I can get it all together with no issues.

[D22M2]

Hopefully we can get Jack from Autoid to chime in for insights on a few of these fitment issues

[AndrewC1989]

Originally Posted by Aboen

Hopefully we can get Jack from Autoid to chime in for insights on a few of these fitment issues

I just emailed them to complain and sent some photos. Super disappointed right now. Hopefully they can remedy this.

[GoneIn4Secs]

Starting to get worried

[bmxcamel]

I'll share more photos of mine later tonight when I'm home from work. The fitment is better than Andrew's but by no means perfect.

[F87_LCI]

Hmmm...mine are due to arrive next week. Not feeling confident these will be as good as first thought/hoped. Keep posting up guys and hopefully someone can find a trick to getting these installed without issue.

[bmxcamel]

Yeah now that I look really close I have the same fitment issues as Andrew, but only on the drivers side . I've written to AUTOID and I'll let you know what i hear back. I assume this cannot be right.

[qnet]

Originally Posted by bmxcamel

Yeah now that I look really close I have the same fitment issues as Andrew, but only on the drivers side . I've written to AUTOID and I'll let you know what i hear back. I assume this cannot be right.

Yeah, it's definitely not lined up on the driver's side (LHD). I can really see it with everything put together on yours. When Who said he heard hissing, the only thing I could think of that would cause that is something not snapped together properly.

It looks like that little misalignment is allowing air to seep through that opening, thus causing the noise ( just a guess). I'm really ready to take a crack at it when I get mine, though I may not have any better success either.

[Jack@AUTOID]

Hi all.

I have reached out to both of the customers above so we work through the issues mentioned - hopefully a video call will help elevate any fitment problems mentioned above.

It's difficult to see from the images but agree that the clips do not look they are aligned properly. I've installed around 20 sets myself now and haven't seen any fitments as extreme as the 1/2mm gaps shown above so I am hoping it's just a problem at installation rather than an issue with the actual product.

Hopefully we can update you all on the resolution once solved.

If you're concerned about the fitment, I just want to reiterate that we provide lifetime warranty parts and will happily replace or exchange items if you see problems like this. If you aren't 100% satirised we also include free returns.

Best regards.
Jack

[Who?]

So ive check fitment on mine, and there is a gap in the one what makes wind noise. Ive taken the caps off and this one doesnt have the tab that keeps it secured at the bottom while the other one does, so i think the issue is with the cap itself

See image below, about 1.5mm gap you can see inside of the housing

[IMG]

View post on imgur.com

[/IMG]

[qnet]

Originally Posted by Who?

So ive check fitment on mine, and there is a gap in the one what makes wind noise. Ive taken the caps off and this one doesnt have the tab that keeps it secured at the bottom while the other one does, so i think the issue is with the cap itself

See image below, about 1.5mm gap you can see inside of the housing

I hope this works. I removed some extra stuff in coding and can see the image now.

[AndrewC1989]

I spoke with jack at auto id today and he was very friendly and helpful. We managed to eliminate one gap in the corner which was my fault (a tab was bent) but the front gap still remains on both mirrors so I believe I will be getting new parts shipped out to me to remedy this. While troubleshooting is never fun I do have to give jack an A+ for customer support. I understand that this is a brand new product from a growing company so hiccups will happen. Looking forward to getting this problem corrected soon and enjoying these mirrors.

[maddoc]

Hoping to see a resolution soon.

I might just have to go back to the original M2C mirror idea.

[GoneIn4Secs]

If u can stuff the extra space with something then air wint won't pass thru

[bmxcamel]

Quick update from me too. I spoke with Jack from autoID today as well. Much like Andrew my experience was excellent -- he even hopped on a video call with me across a huge time zone difference to take a close look at everything.

It should probably be noted in the installation video that some of the plastic tabs on the mirror cap must go in at a very specific angle, into a small slot that looks sort of like a post office mail slot. Failing to do that causes the tab to bend or possibly break, as was my case.

The bad news is despite what seemed like a possible remedy, I am still experiencing some whistling. I'll update here once I hear back from Jack. He was very accommodating and I'm sure he will do everything in his power to make things right.

[AndrewC1989]

Originally Posted by bmxcamel

Quick update from me too. I spoke with Jack from autoID today as well. Much like Andrew my experience was excellent -- he even hopped on a video call with me across a huge time zone difference to take a close look at everything.

It should probably be noted in the installation video that some of the plastic tabs on the mirror cap must go in at a very specific angle, into a small slot that looks sort of like a post office mail slot. Failing to do that causes the tab to bend or possibly break, as was my case.

The bad news is despite what seemed like a possible remedy, I am still experiencing some whistling. I'll update here once I hear back from Jack. He was very accommodating and I'm sure he will do everything in his power to make things right.

This is what happened to me as well. Unfortunately the instructions didn't seem to specify to start at the bottom when snapping the cap back into place so I just lined it up and pushed and ended up bending and breaking the bottom tab on each cap which seems to be at least partly responsible for the fitment issues i'm having.

[louielouie]

Originally Posted by andrewc89

This is what happened to me as well. Unfortunately the instructions didn't seem to specify to start at the bottom when snapping the cap back into place so I just lined it up and pushed and ended up bending and breaking the bottom tab on each cap which seems to be at least partly responsible for the fitment issues i'm having.

Thanks for sharing.

It seems I'll have to run through this thread another time before I install mine. They should be here soon.

[bmxcamel]

Originally Posted by louielouie

Thanks for sharing.

It seems I'll have to run through this thread another time before I install mine. They should be here soon.

Just make sure the tab circled in the photo above goes in first. Then you're set.