Dealer Scratched Rim

matty_f · 04-19-2019, 08:02 AM

How much of that damage was there before? I’ve seen marks from a tire iron but that looks more like curb rash.

Msmall143 · 04-19-2019, 08:43 AM

it 100% curb rash

matty_f · 04-19-2019, 06:00 PM

Quote:

Originally Posted by Msmall143

it 100% curb rash

Oh... if the dealer did all that, then I’m saying new rims.

stulio2181 · 05-12-2021, 07:23 AM

Quote:

Originally Posted by AndrewC1989

Quote:

Originally Posted by Mosely

Don't even attempt to repair 437M. It's a nightmare and almost no shops outside of 1-2 that I've heard of will be able to do it right; you'll end up with paint or texture not matching even with a full re-CNC and pain. I'd ask for a new wheel(s)

This isn't true in my experience. I've had two of my 437's repaired by a local wheel repair shop and they look indistinguishable from the other two that weren't damaged.

If the dealership damages your car and they're the one's paying then obv ask for new wheels but if you damage them yourself you can easily repair each one for ~$150-200 at a decent wheel repair place. Replacing a wheel out of pocket for $800+ is just ridiculous.

Agreed. I had two rims refinished and look good as new. I must have gone to the 1 or 2 shops that do a good job.

AlpsRider · 05-12-2021, 11:53 AM

If the dealership scratched a wheel on my car the GM would have me on their back until a new wheel was ordered. In this kind of situation the squeaky wheel gets the grease.

///M TOWN · 05-12-2021, 12:03 PM

Quote:

Originally Posted by AlpsRider

If the dealership scratched a wheel on my car the GM would have me on their back until a new wheel was ordered. In this kind of situation the squeaky wheel gets the grease.

Agreed ‼️

Al Bundy's Dodge · 05-12-2021, 01:55 PM

This is why I take close up pictures of my car right before pulling into any service center...

MVista · 07-08-2021, 12:12 AM

I took my 335is in for service at Long Beach BMW. The tech took the car through the MC'D's drive through and curbed the back wheel. I found the MC'D's receipt in my car. Confronted the dealer, asked for a new wheel. They tried to tell me they'll repair it. I said no, you will replace it. They ended up replacing it and went to MC'D's got the surveillance footage of their tech driving my car through the drive through.

doug_999 · 07-08-2021, 01:29 PM

Quote:

Originally Posted by MVista

I took my 335is in for service at Long Beach BMW. The tech took the car through the MC'D's drive through and curbed the back wheel. I found the MC'D's receipt in my car. Confronted the dealer, asked for a new wheel. They tried to tell me they'll repair it. I said no, you will replace it. They ended up replacing it and went to MC'D's got the surveillance footage of their tech driving my car through the drive through.

their "former tech"

chris719 · 07-08-2021, 01:45 PM

Quote:

Originally Posted by MVista

I took my 335is in for service at Long Beach BMW. The tech took the car through the MC'D's drive through and curbed the back wheel. I found the MC'D's receipt in my car. Confronted the dealer, asked for a new wheel. They tried to tell me they'll repair it. I said no, you will replace it. They ended up replacing it and went to MC'D's got the surveillance footage of their tech driving my car through the drive through.

Man, this guy was asking for trouble. You can smell McDonald's fries for like 2 hours if they have been in the car for more than 5 minutes. Leaving the receipt too, who does that? Poor attention to detail, would bet his work is sub-par.

chris719 · 07-08-2021, 01:56 PM

Quote:

Originally Posted by Al Bundy's Dodge

This is why I take close up pictures of my car right before pulling into any service center...

Yep, not a bad idea. My local dealership does a full walkaround with you to confirm every ding and scratch when you pull in. Dashcam is not a bad idea either if just to keep them honest.

bioman · 07-08-2021, 07:33 PM

Is this BMW of SF?

MooMooM2 · 07-09-2021, 08:33 AM

Quote:

Originally Posted by chris719

Man, this guy was asking for trouble. You can smell McDonald's fries for like 2 hours if they have been in the car for more than 5 minutes. Leaving the receipt too, who does that? Poor attention to detail, would bet his work is sub-par.

lol he might just as well have smoked a cig in the car

3t3p · 07-09-2021, 01:09 PM

I take 360 degree stills and 4k 60fps video of car before it goes somewhere where potential shenanigans can occur.

///M TOWN · 07-12-2021, 12:21 PM

Quote:

Originally Posted by 3t3p

I take 360 degree stills and 4k 60fps video of car before it goes somewhere where potential shenanigans can occur.

Smart… I do the same

I am taking my fronts in to have fresh rubber installed finally and I think I'm less nervous when I go to the dentist

AlpsRider · 07-21-2021, 11:20 AM

Quote:

Originally Posted by ///M TOWN

Smart… I do the same

I am taking my fronts in to have fresh rubber installed finally and I think I'm less nervous when I go to the dentist

I took my car in to Discount Tire to have my Cup2 Connect 240 tires mounted. I use DT because they have a touchless machine. Of course it was broken... I just emphasized that if they're careful it should be fine. They assigned their most experienced tech and all was good except the silver wheel weights 🙄.
BTW, the Cup2 240s are the bomb!

///M TOWN · 07-21-2021, 11:25 AM

Quote:

Originally Posted by AlpsRider

Quote:

Originally Posted by ///M TOWN

Smart… I do the same

I am taking my fronts in to have fresh rubber installed finally and I think I'm less nervous when I go to the dentist

I took my car in to Discount Tire to have my Cup2 Connect 240 tires mounted. I use DT because they have a touchless machine. Of course it was broken... I just emphasized that if they're careful it should be fine. They assigned their most experienced tech and all was good except the silver wheel weights 🙄.
BTW, the Cup2 240s are the bomb!

I kinda wish I had gotten them

I feel like the 4S is to soft

AlpsRider · 07-21-2021, 11:44 AM

Quote:

Originally Posted by ///M TOWN

I kinda wish I had gotten them

I feel like the 4S is to soft

I had the 4S on my M235i. They were upsized and had much better grip than the original set of MPSS. However as you say, the 4S has good grip but softer sidewalls so they loose road feel and I found that air pressure was critical. Since the MPSS has a 300 wear rating and the new Cup 2s have a 240 wear rating I'm hoping they wear ok even though they have a shallower tread depth. So far the switch has been really positive and they are even Star rated.

///M TOWN · 07-21-2021, 11:45 AM

Quote:

Originally Posted by AlpsRider

Quote:

Originally Posted by ///M TOWN

I kinda wish I had gotten them

I feel like the 4S is to soft

I had the 4S on my M235i. They were upsized and had much better grip than the original set of MPSS. However as you say, the 4S has good grip but softer sidewalls so they loose road feel and I found that air pressure was critical. Since the MPSS had a 300 wear rating and the new Cup 2s have a 240 wear rating I'm hoping they wear ok even though they have a shallower tread depth. So far the switch has been really positive and they are even Star rated.

Yeah I might consider swapping them out before I really use them

04-19-2019, 08:02 AM	#23
matty_f on restriction from buying more cars 239 Rep 184 Posts Drives: 24 M2, 18 GT3T, 16 LR4, 67 912 Join Date: Sep 2017 Location: Pasadena, CA iTrader: (0)	How much of that damage was there before? I’ve seen marks from a tire iron but that looks more like curb rash.
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04-19-2019, 08:43 AM	#24
Msmall143 Lieutenant 270 Rep 486 Posts Drives: BMW M4, BMW S1000RR Join Date: Mar 2016 Location: Loudon VA iTrader: (0)	it 100% curb rash
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05-12-2021, 11:53 AM	#27
AlpsRider Brigadier General 2865 Rep 3,842 Posts Drives: M2 Competition, LBB, 6MT Join Date: May 2015 Location: Earth iTrader: (0)	If the dealership scratched a wheel on my car the GM would have me on their back until a new wheel was ordered. In this kind of situation the squeaky wheel gets the grease.
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05-12-2021, 01:55 PM	#29
Al Bundy's Dodge Captain 1639 Rep 903 Posts Drives: 2018 M2 6MT Join Date: Jan 2018 Location: Denver iTrader: (0)	This is why I take close up pictures of my car right before pulling into any service center... __________________ 2009 328i xDrive 6MT (Retired and I miss her) 2015 335i xDrive 6MT (Retired and I dont miss her) 2018 M2 6MT (Never retiring)
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07-08-2021, 12:12 AM	#30
MVista Private First Class 306 Rep 184 Posts Drives: 2020 M2 Comp. Join Date: Aug 2019 Location: Los Angeles iTrader: (0) Garage List 2020 M2 Competition [5.00]	I took my 335is in for service at Long Beach BMW. The tech took the car through the MC'D's drive through and curbed the back wheel. I found the MC'D's receipt in my car. Confronted the dealer, asked for a new wheel. They tried to tell me they'll repair it. I said no, you will replace it. They ended up replacing it and went to MC'D's got the surveillance footage of their tech driving my car through the drive through.
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07-08-2021, 07:33 PM	#34
bioman First Lieutenant 173 Rep 341 Posts Drives: E30 Join Date: Apr 2009 Location: Socal iTrader: (0)	Is this BMW of SF?
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07-09-2021, 01:09 PM	#36
3t3p Major 455 Rep 1,389 Posts Drives: M2 Join Date: May 2018 Location: NZ iTrader: (0)	I take 360 degree stills and 4k 60fps video of car before it goes somewhere where potential shenanigans can occur.
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