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I'd run far and fast from that stealership. Oil changes are called for at 1200, 10k, 20k, and 30k while you are under the free 3/36 maintenance. Spark plugs are called for at 30k. Saying that the 1200-mile service counted as "1 oil change of 3 included" is just wrong, and most likely the SA knows it, but that's their own business practice to lie to the customer and then do crap like change the spark plugs early, because BMW will pay for it once.
Changing the plugs at 8600 miles is a complete waste of time, money, and parts. If my dealership tries any such nonsense, I'll be complaining to BMW corporate.
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'21 M2 Comp
'19 Golf R
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