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      08-03-2020, 08:01 PM   #23
gmhl10
First Lieutenant
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Drives: Not a M2 CS
Join Date: Feb 2020
Location: Austin, TX

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Dealers don't check with BMW before approving the warranty typically. If they have to normally do that, sometimes, you're looking at days before you get an approval and that would back up so many other warranty work too. Technician diagnoses (or rather looks at the issue, in your case) and the service advisor and/or manager makes the call based on what is normal and abnormal wear in this case. After the job is done, the repair order is handed to the warranty clerk to submit the claim. In that instance, BMW will approve/deny or ask for more proof like the part itself or whatnot. But, you are right about if the dealership gets denied the warranty claim, that's not on you. That's why you got so lucky!
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