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      01-30-2017, 02:02 PM   #33
ApexWheels
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Drives: M3
Join Date: Jun 2012
Location: Bay Area

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Quote:
Originally Posted by dcgolfdr View Post
Are these wheels still in target for shipping to begin in March? Also, can a single wheel be ordered?
Please see update below regarding ETA. Individual wheels can be ordered directly on our website:
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Update: Production delayed. New ETA

This was originally going to be an update informing you of a 3 week delay as production space on the line has been held up by an OEM manufacturer. Unfortunately we were just informed of a production issue that requires significantly more time to correct. Our expected delay just ballooned from 3 weeks up to 8 weeks. You can read more details on why below.

This delay affects everyone in different ways, so we’ve come up with three solutions to cater to everyone’s individual needs. If you were a buyer in this deal, you will receive an email asking you to pick how you’d like us to handle your order. Email is the only way we can process responses. Please do not PM or post here with your selection.

More background on the delay:

In summary, all the crush testing that was performed was done on the incorrect version of each wheel. The wheels that were manufactured and tested were a prior design version that lack our strength/weight optimizations. Correct samples need to be produced and crush testing needs to be redone to receive official JWL/VIA certification. We’re unwilling to compromise on the quality of our product, so we’re re-running every test, even though it’ll take time for all these sizes. We view this as a small bump in the road to delivering on the quality standard that our community has grown to expect.

I would like to personally apologize on behalf of our entire team for the inconvenience this delay may cause.

Thank you in advance for your understanding.

-Eddy Pintacsi
CEO
APEX Race Parts
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