I just wanted to let you guys know I just had a shockingly terrible experience with Turner's chat rep. I contacted them to let them know my tax rate was calculating incorrectly and gave them my 9 digit zip code. I live outside the city limits and my 5 digit zip has multiple tax rates in it. Rep dropped a screenshot of the 5 digit zip and said my tax rate is double what it is and then disconnected. I could not believe that.
While the person may not represent everyone at Turner, it is the person they are paying to represent them to their customers. I will be saving my $1000 and going with a different intake in the future.
|