Quote:
Originally Posted by M Fifty
Your contract is with your supplier, rather than the manufacturer, so why would GC get involved with your installation issue?
|
I think many vendors don't have the technical expertise to provide specific feedback on their full range of products (some do).
I don't fault him for reaching out to GC for advice on how to solve the issue since they'll have the most likely no sh*t answer.
Doesn't seem like he's at the point where he wants a refund for defective product, where obviously first stop would be the vendor.