Quote:
Originally Posted by MisterGoober
Quote:
Originally Posted by TheBingoBalls
It's a fair request as a customer but BMW is no way in the business to overpromise and under deliver. If this had to do directly with manufacturing and production, I am sure BMW would be able to provide some information but when you're relying on a 3rd party manufacturer for parts, you just can't give promises you have no way controlling and fulfilling. If BMW said cars will be fitted with the updated parts by May 27th and nothing happened, how much more pissed would you be given the situation?
Everyone who is waiting has every right to be frustrated but from what I've read and hearing, BMW is managing expectations as well as they can - that is parts are coming when they're available sometime at the end of May. Anything more is fake promises and fluff to keep the customer happy today and to worry about the fallout later.
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I think they could be more transparent at this point:
-The number of affected cars is known, around 500 according to the bulletin which may or may not be accurate
-By now they should have delivery estimates from the supplier, 500 isn't a massive number
-Depending where the cars are located (VPC, dealer, etc.), they should know how many technicians are available and when a particular car might be ready
The fact that early/mid-June appointments are being cancelled in worrisome. |
I don't know if this count is accurate .... however this document suggests over 11k BMWs impacted by the recall action ....
https://cdn.bimmerpost.com/forums/at...8;d=1557170587