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      05-19-2019, 02:22 PM   #86
akkando
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Quote:
Originally Posted by Jkurahara View Post
I’m an fsm at a Toyota dealer in Canada and I can tell you it’s definately worth it to revert to stock and bring it in hoping for some goodwill.

We just had a customer with a 2016 4Runner who’s engine blew. They never did a single oil change and are at 60,000 kms. Intitially Toyota Canada denied their claim of course but after enough complaining on their end our dealership covered all the labour for the install of a new engine for free. All they paid for was a used engine we found them.
What complaint did they have?
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