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      11-12-2020, 03:42 PM   #1
hyperrift
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Drives: M2
Join Date: Mar 2018
Location: Florida

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Clear coat scratches after getting professional ceramic coating, opinions please?

Hey guys,

I have a 2019 M2 with about 8,000 miles.

I recently decided to get it ceramic coated to help keep the paint fresher and help ward off contaminants, so I took it to a highly rated detailer (4.9 stars on google, 120+ reviews) near me with rave reviews and many photos of premium cars.

I paid $1,400 to do a full paint preparation and full body ceramic coat in Gtechniq C1, 2 coats, including taking off the wheels and coating the wheels and the brakes.

I picked it up when it was dark from the detailer a few days after dropping it off and the next day when I could examine it under some light, I noticed a ton of fine parallel scratches on the hood, almost like swirl marks. They are all over, but only apparent in certain lighting conditions.

Now it could have been me that caused them or the detailer, though I don't remember seeing them even after a fresh wash. I'm the only person that has ever washed it, with the two-bucket system and a microfiber mitt, going from top to bottom. Regardless of where they came from, I would have assumed that any fine scratches in the clear coat would have been corrected as part of a polishing step before the ceramic coating was applied.

I was hoping I could get some opinions from other people here, I am not an expert on this stuff. Should the hood have these scratches after a ceramic coating? Am I being picky, are my expectations wrong here? I'm wondering if I should have them redo the hood.

Taken the morning I took it to the detailer:
Before album

Sorry, it's hard to capture good photo/video with the phone of the surface at this detail.
After album

I'd appreciate any feedback here.

p.s. I told them about the soft coating on the instrument gauge panel on this model, and to be super gentle there, which they also seem to have severely scratched it up by just wiping it for dust, so be warned.
Attached Images
   

Last edited by hyperrift; 11-12-2020 at 07:02 PM..
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