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      05-08-2019, 01:19 PM   #176
msdss
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Drives: Alpine White 2020 BMW M2C
Join Date: May 2015
Location: United States

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Originally Posted by Greyzor View Post
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Originally Posted by msdss View Post
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As of today, the genius line no longer offers tracking information for ordered vehicles. They are referring all callers to their local dealerships.
We only have ourselves to blame. I called for an update at least 4 times.
shit, I've called at least 4 times. it's silly that the online tracker doesn't have the same info as the dealer tracker. or at least most of it.
I called because my SA gave me details that directly contradicted the tracker. The Genius Clarified the details gave more date specific details, which weren't in the tracker and they probably won't share... they clearly want to under promise on dates.

All the info and dates I've been given are pointless now that my M2 is stalled due to the airbag recall.
the genius, sales associate, and the dealership computer display that I saw with my own two eyes, say nothing of an airbag recall. yet my car sits in quality check for yet another day.

I'm my case, they oversold the date by quite a bit. they told me production ending on the 27th of April. then they told me the 2nd of May. and here we are...
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