[GregoryK]

I think it asks for your Production # or Vin #. Your Canadian VIN # will not work. Go to the Vindecoder and add one # to your Canadian Vin. Check to see that it is a US car (has the TSP and does not say KPH anywhere. Load that Vin # into the MyBMW site and it will give you a production #. When you sign up for the US site don't say you are from Canada or give any info except an email. Look up a US postal code etc. Once you have the US production number call BMW Genius. Don't give them your Canadian phone # if they ask just say you never use your phone or something like that.
Report how it goes.