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      08-05-2019, 12:26 PM   #25
gfisher99
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Drives: '11 E92 M3, '18 M2, '22 X3M
Join Date: Feb 2016
Location: Austin, TX

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At least you have some recourse with the dealer. I am not so lucky.

I bought mine from an out of state dealer and had it shipped to me. Somewhere along the shipping process, the shipper decided to re-paint my front bumper and did an absolutely horrible job. There are multiple runs in the paint and over spray everywhere.

I basically have no recourse because the shipper is denying they did anything. I got a quote to make a full repair, which was to replace the front bumper cover, emblems and reflectors, paint, install, etc. The quote is $2100. They claim the cost to properly repaint the front bumper is same cost as replacing since they have to sand it down to bare plastic so the paint does not become too thick and crack later.

Shipping company will not respond to me, the shipping broker or the dealership I purchased from. It's pretty frustrating.

The shipping broker has agreed to not bill the dealership for the shipping who can then give that money over to me ($800), but that's the extent I am going to get, it seems.
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