Quote:
Originally Posted by mike@x-ph.com
Im sorry to hear about your experience OP, mistakes happen im sure they are swamped with emails since Black Friday.
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This is the worst customer support experience I had ever dealt with in my life. So bad that I had to start this thread. I wouldn't want to screen shot all the conversations going back and forth but it may be hard to grasp what I've went through and the frustration that I had.
They need to take a page out of your book on customer support Mike. You are always knowledgeable and provide what needs to be heard. Much appreciate your expertise in this field.