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Give AutoTalent a try
I've used them for tuning/mods for the last 12 years and never had an issue that they could control. Obviously anything out of their hands is understandable but always had good experiences on my end.
Sucks the guy who ordered wheels got delays and received wrong/missing items. Curious what wheel manufacturer you chose.
Also this is just from experience even outside of cars. If we nickel and dime anyone we usually don't get put on a priority list. Not saying that was the case just that 9/10 it happens when we do.
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2014 X5 50i
2018 M3 Indv.
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