Looks like there's two different experiences here. Two negative and one positive. Maybe there's new ownership or maybe the shop simply went down the drain. Thank you OP for sharing your experience though because it prevents others from having similar issues. Hopefully BMS can get your issues resolved and you can update this thread on a good note.
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Present: 2023 M2 BSM W/Carbon everything, 6 Speed
Past:2020 M2C HS Executive, 6 Speed
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