Quote:
Originally Posted by neohh
The issue is that other M2 that was built almost 1 month after his already arrived at NY 10 days ago, and his car is not even on the ship yet.
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Yes, that is unfortunate.
At this point, there is nothing he can do other than pushing the dealer to check and ship it ASAP. OP's dealer will have to communicate with BMW at Germany to arrange shipping of the vehicle ASAP.
At least it is actually wise to be MAD at dealer and make them to act on this and give him an update regular bases. If his order somehow delays even more or gets canceled for any reason. He should ask for something (at least discount or some free parts to be added).
Dealers should figure out the exact reason for the delay and they should be able to figure out the reason within few days even if their system does not show the exact reason on tracking. If they do not provide prompt information, I should say that they are lazy and not providing adequate customer service.