06-02-2021, 02:04 PM | #1 |
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Recommandation needed! Service center Near NYC
Anyone had experience with the service center of BMW Manhattan? My M2C is about to hit 20k miles and I want a decent service center to take care of the car.
Other recommandations are also welcomed. Thanks! |
06-04-2021, 05:15 PM | #7 |
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I took my previous M235i to the BMW of Manhattan. It was a no event, everything that had to be done was done. Definitely avoid the Brooklyn one.
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06-04-2021, 10:37 PM | #8 | |
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06-05-2021, 04:27 AM | #9 | |
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My preferred dealership is BMW of Springfield (former JMK) - 45 min drive from the city.
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06-07-2021, 12:38 PM | #10 | |
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Anyway, do you have a recommanded SA at springfield? I heard from others that Springfield service is pretty good |
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06-07-2021, 03:29 PM | #11 | |
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The last service visit was 2 days before the extended warranty was up on my M235i (it had blown the charge pipe right around the 50K mile mark and 6 years), Mike made sure that all last before the warranty kaboom items were taken care of, including the oil leaks, etc. everything provided with a video walk through of an issue and a detailed service record.
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06-08-2021, 10:17 AM | #12 | ||
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06-09-2021, 06:30 AM | #13 |
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BMW of Ridgefield in CT seems pretty good from my experience.
They seem to have experience with lots of M cars, and have a relatively low volume due to location. The bar is set pretty low for BMW service in the tri state area, but I had oil change service done w/ Ridgefield and they didn't wash the car, didn't take it out for a drive, answered all my questions, even gave me a bit of a discount on the oil change. I also had a loose bolt holding up my exhaust, and Ridgefield helped diagnose the problem, looked at pics texted to the SA, and offered a resolution all over the phone without telling me the standard line of "bring the car in". I also like the mom and pop feel of a dealer, unlike some massive high volume dealerships found on Long Island and Jersey, where there are more variables for a fuck up or someone not following instructions like unauthorized test drives, curbing wheels, hand torquing lugs. etc. Let us know your experience and which stealership you went to. |
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06-18-2021, 08:55 AM | #15 |
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Have been going to BMW of Ramsey (Prestige BMW ) for about 7 years now. Never had an issue.
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06-28-2021, 07:29 PM | #16 |
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Don't go to BMW of Manhattan. They're god awful and get away with it because it's a corporate owned dealership. Go to Wide World, ask for Steve K, and ask him to get Jesse to work on your car.
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06-29-2021, 10:13 AM | #17 | |
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