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      08-04-2016, 09:03 AM   #243
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Quote:
Originally Posted by boohorlicks View Post
Yes, it is quite simple. It's not about a courtesy car or the mileage on my own car but more that I have a product that is defective in some form or another.

Yes BMW are fixing it under warranty and no doubt they will pass that cost on to their supplier (who wouldn't?!) but as a customer, whether loyal and long-standing or not, some sort of compensation or gesture of goodwill would go a long way.

I am not suggesting an iPad or a watch by any means, that is not sensible. A small token like £50 off the next service is small but goes a long way in boosting confidence, especially when you've waited years for a car. I don't see how that is unreasonable. Those of us affected haven't just bought a pack of peanuts so a gesture of goodwill is, in my opinion, appropriate.

Despite the above, I'd take a couple of "hundies" any day of the week but I don't have an ash tray
For me this is pretty simple. You ask me to pay MSRP or lower and I'm expecting a car. You don't provide car, we have a problem. You provide loaner, problem solved. However, you ask me to pay well over MSRP for nothing more than getting an earlier build and, as quoted by the dealer, "an awesome delivery experience," but provide neither, we have a major problem that a loaner does not fix. So yes some sort of compensation for the thousands I am paying for nothing does not seem unreasonable. Now as was said before I don't expect a wad of cash or even a check but BMW has plenty to offer someone who buys an M car. Performance parts, M school vouchers, tickets to events they sponsor... all they have to do is be a little creative to take the sting out of shelling out good money for bad service. My $.02
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      08-04-2016, 09:53 AM   #244
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Quote:
Originally Posted by boohorlicks
Quote:
Originally Posted by M3 Adjuster View Post
This is pretty simple.

You paid for - transportation
Your loaner car - transportation

Your car payment exists because you didn't pay for the car in full ( most of us don't of course ) and so nothing changes with that. That's a personal situation that has nothing to do with the fact that your car isn't running currently other than it is an annoyance.

In the sales contract there is consideration for when the vehicle has an issue " Through no fault of your own ". It's called your warranty.

If you were provided a loaner vehicle, then the vehicle that you are paying for is not gaining any mileage while this repair is being done and you are putting mileage and wear and tear on that vehicle and not your own.

There is no other consideration in the sales contract other than a warranty, so I'm not sure why you would expect any other compensation ?

What were you expecting ? A free watch? A free iPad ? A couple of hundies in the ash tray?

Keep in mind that BMW makes the vehicle but they don't make every part.. Airbags, fuel pumps, control arms, diffs, etc. When a supplier makes a part and it doesn't work properly, BMW will have to go back to the supplier that failed them. They will get replacement parts and possibly ( but not necessarily) payment for the labor they have involved but i very much doubt that BMW is being compensated for their not being able to sell vehicles.
Yes, it is quite simple. It's not about a courtesy car or the mileage on my own car but more that I have a product that is defective in some form or another.

Yes BMW are fixing it under warranty and no doubt they will pass that cost on to their supplier (who wouldn't?!) but as a customer, whether loyal and long-standing or not, some sort of compensation or gesture of goodwill would go a long way.

I am not suggesting an iPad or a watch by any means, that is not sensible. A small token like £50 off the next service is small but goes a long way in boosting confidence, especially when you've waited years for a car. I don't see how that is unreasonable. Those of us affected haven't just bought a pack of peanuts so a gesture of goodwill is, in my opinion, appropriate.

Despite the above, I'd take a couple of "hundies" any day of the week but I don't have an ash tray
Good! That way your car won't catch on fire and blow up ...

http://autoweek.com/article/wait-the...n=awdailydrive

Well, perhaps BMW will send you a cool BMW USB DRIVE. At least your car didn't turn into a fireball...

I wonder if the owner will get an explanation of what failed from FORD ...
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      08-04-2016, 12:37 PM   #245
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Quote:
Originally Posted by M3 Adjuster
Good! That way your car won't catch on fire and blow up ...

http://autoweek.com/article/wait-the...n=awdailydrive

Well, perhaps BMW will send you a cool BMW USB DRIVE. At least your car didn't turn into a fireball...

I wonder if the owner will get an explanation of what failed from FORD ...
According to Jalopnik:
Quote:
As for the car?which had a full Kooks exhaust, JLT cold air intake, and a custom tune from HP tuners?Joe said Ford bought it back from him only 90 days after the accident. Joe asked me over the phone to stress that ?Ford has been very very very good to [him].?
Bought it back even though modified. Interesting. Also, seems pretty clear what happened.
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      08-04-2016, 12:47 PM   #246
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Anyone has the "updated" list for the recall?
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      08-04-2016, 08:54 PM   #247
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Quote:
Originally Posted by Benzima
Anyone has the "updated" list for the recall?
Not available.
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      08-04-2016, 11:25 PM   #248
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Unfortunately, BMW is becoming a victim of their own success. As their volume grows, they will stretch their man power, resources and suppliers and these recalls will become much more common. We saw that with Toyota where they went from the most reliable car to one of the brand with the most recalls.

So, next time we see in the news that BMW is having a record quarter in sale, this is NOT necessary good news to BMW owners.
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      08-05-2016, 05:45 AM   #249
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M2 VIN #S affected based on production date

Quote:
Originally Posted by F87queen View Post
Not available.
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
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      08-05-2016, 06:34 AM   #250
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Quote:
Originally Posted by reppucci
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
You sure all cars in that range are affected? My car is at the early end if the NA range and I have been told repeatedly it is not on the last. Just my experience. Don't want to start an unnecessary panic in here. I thought it was some cars in that timeframe.
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      08-05-2016, 06:48 AM   #251
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Quote:
Originally Posted by jtodd_fl
Quote:
Originally Posted by reppucci
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
You sure all cars in that range are affected? My car is at the early end if the NA range and I have been told repeatedly it is not on the last. Just my experience. Don't want to start an unnecessary panic in here. I thought it was some cars in that timeframe.
Affected or not there is a blanket replacement recall for all of those. Just a matter of time until they call you about it.
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      08-05-2016, 06:49 AM   #252
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Quote:
Originally Posted by gmzanatta
Affected or not there is a blanket replacement recall for all of those. Just a matter of time until they call you about it.
Thanks for the heads up guys. Interesting.

Edit: As of SA this morning, still no open campaign on my car. Guess they are just not issuing it to the others till later. Like the poster be,ow me, I'll just drive it as normal till they tell me to bring it in. Thanks again.
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      08-05-2016, 06:57 AM   #253
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Quote:
Originally Posted by reppucci
Quote:
Originally Posted by F87queen View Post
Not available.
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
Mines in that range but it didn't stop delivery.
I'll just drive until I'm told to bring it in.
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      08-05-2016, 07:33 AM   #254
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Quote:
Originally Posted by reppucci View Post
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
I can confirm my car produced after July 11th is affected by a "hold" delivery after discussion with BMW Canada Customer service.

PS: My car is still on a boat to transit to Halifax... Hope it helps bring more light.
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      08-05-2016, 07:52 AM   #255
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Quote:
Originally Posted by Benzima
Quote:
Originally Posted by reppucci View Post
No official list, but for those wondering here are the affected VINs based on M2 May 12 - July 4 production dates: (no M2 vehicles produced between june 24 and July 11)

There are vehicles produced after July 11. Not sure if they are included in BMW's "recall".

USNA: v786115-v786326
Euro LHD: V796245-V796314 and V841595-V841923
Euro RHD: V817333-V817513
I can confirm my car produced after July 11th is affected by a "hold" delivery after discussion with BMW Canada Customer service.

PS: My car is still on a boat to transit to Halifax... Hope it helps bring more light.
Oh no!!! My car is within 50 VIN numbers of the last VIN in the USNA sequence! Sure does place doubt in the minds of all scheduled to receive cars produced in the first weeks after the production stop.
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      08-05-2016, 07:54 AM   #256
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Quote:
Originally Posted by jtodd_fl
Quote:
Originally Posted by gmzanatta
Affected or not there is a blanket replacement recall for all of those. Just a matter of time until they call you about it.
Thanks for the heads up guys. Interesting.

Edit: As of SA this morning, still no open campaign on my car. Guess they are just not issuing it to the others till later. Like the poster be,ow me, I'll just drive it as normal till they tell me to bring it in. Thanks again.
Yep. My understanding of the plan is this:

1st - cars already sold to customers, they're making payments, but can't pick it up. There is a priority list for these people (I'm on it). 1-2 weeks for fix

2nd - customer cars awaiting pick up but not sold/no payments (either at dealer or VPC). 4-6 weeks for fix.

3rd - cars on lots waiting to be sold. Timeline undefined.

4th - cars for customers that already took delivery and are driving. Since it's not a safety issue, these are least priority as folks already have their cars. Timeline undefined.

And Benzima their plan is to ship them all anyway and make repairs at VPC in Halifax (at least for CDN cars).
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      08-05-2016, 08:01 AM   #257
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Quote:
Originally Posted by gmzanatta
Yep. My understanding of the plan is this:

1st - cars already sold to customers, they're making payments, but can't pick it up. There is a priority list for these people (I'm on it). 1-2 weeks for fix

2nd - customer cars awaiting pick up but not sold/no payments (either at dealer or VPC). 4-6 weeks for fix.

3rd - cars on lots waiting to be sold. Timeline undefined.

4th - cars for customers that already took delivery and are driving. Since it's not a safety issue, these are least priority as folks already have their cars. Timeline undefined.

And Benzima their plan is to ship them all anyway and make repairs at VPC in Halifax (at least for CDN cars).
Thanks for this. Sounds like a logical sequencing to me. Maybe they'll have the airbag for my e92 M3 by then. Heh.
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      08-05-2016, 08:07 AM   #258
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Quote:
Originally Posted by gmzanatta View Post
Yep. My understanding of the plan is this:

1st - cars already sold to customers, they're making payments, but can't pick it up. There is a priority list for these people (I'm on it). 1-2 weeks for fix

2nd - customer cars awaiting pick up but not sold/no payments (either at dealer or VPC). 4-6 weeks for fix.

3rd - cars on lots waiting to be sold. Timeline undefined.

4th - cars for customers that already took delivery and are driving. Since it's not a safety issue, these are least priority as folks already have their cars. Timeline undefined.

And Benzima their plan is to ship them all anyway and make repairs at VPC in Halifax (at least for CDN cars).
Thanks for the info. I am sure they will expedite the cars at VPC in Halifax to not cluster their lot. Since my car is still on the boat, parts might already be available at VPC when the car arrives.
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      08-05-2016, 08:10 AM   #259
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Quote:
Originally Posted by Benzima
Quote:
Originally Posted by gmzanatta View Post
Yep. My understanding of the plan is this:

1st - cars already sold to customers, they're making payments, but can't pick it up. There is a priority list for these people (I'm on it). 1-2 weeks for fix

2nd - customer cars awaiting pick up but not sold/no payments (either at dealer or VPC). 4-6 weeks for fix.

3rd - cars on lots waiting to be sold. Timeline undefined.

4th - cars for customers that already took delivery and are driving. Since it's not a safety issue, these are least priority as folks already have their cars. Timeline undefined.

And Benzima their plan is to ship them all anyway and make repairs at VPC in Halifax (at least for CDN cars).
Thanks for the info. I am sure they will expedite the cars at VPC in Halifax to not cluster their lot. Since my car is still on the boat, parts might already be available at VPC when the car arrives.
We're a much much smaller market than the US too so hopefully that'll help an expedient rollout.
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      08-05-2016, 08:17 AM   #260
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Quote:
Originally Posted by Benzima View Post
I can confirm my car produced after July 11th is affected by a "hold" delivery after discussion with BMW Canada Customer service.

PS: My car is still on a boat to transit to Halifax... Hope it helps bring more light.
Interesting....I wonder at what point did they switch to the "good" parts for production? It wouldn't make sense for them to keep pumping them out knowing of potential issues. My week 31 build went as scheduled and finished up on 8/3. So far not affected.
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      08-05-2016, 08:50 AM   #261
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Quote:
Originally Posted by PackPride85 View Post
Interesting....I wonder at what point did they switch to the "good" parts for production? It wouldn't make sense for them to keep pumping them out knowing of potential issues. My week 31 build went as scheduled and finished up on 8/3. So far not affected.
The "hold" status might be preventive as there is no details available yet for my car.

For the production, unless it's a safety issue, BMW will continue producing cars until the solution is found. It is "cheaper" for BMW to retrofit cars than stop an entire assembly line. I have no clue when the "new" part was introduced, but I am sure the production line will get the new parts as soon as they are available.
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      08-05-2016, 08:53 AM   #262
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Quote:
Originally Posted by jtodd_fl View Post
You sure all cars in that range are affected? My car is at the early end if the NA range and I have been told repeatedly it is not on the last. Just my experience. Don't want to start an unnecessary panic in here. I thought it was some cars in that timeframe.
My vehicle is in the range. I am driving it. The only thing I sense is an occasional mild clunk in the drivetrain, as if a diff bushing is loose, or backlash no correct? But not much different than my e36 M3 except there are way less miles on the M2!

I saw on one of the posts that BMW doesn't know which diffs are bad so they are replacing all. Again, no info from BMW as to why the diffs are bad!

There is still no open recall on my car so not sure that you can bank on that! Took dealer SA two days to confirm I was affected and would be contacted at some point.

Doubt the SA would have done that much digging if I didn't have a personal relationship with CA and Owner and access to these forums!

I see that vehicles after 7/11 are also involved. Anyone have a build date which is not on delivery stop? May be too soon to tell. Takes 4-5 weeks from production date for bmw to hit the east coats. Mine was produced 5/30 and hit NY port June 28. Delivered July 6.
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      08-05-2016, 09:05 AM   #263
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Quote:
Originally Posted by PackPride85 View Post
Interesting....I wonder at what point did they switch to the "good" parts for production? It wouldn't make sense for them to keep pumping them out knowing of potential issues. My week 31 build went as scheduled and finished up on 8/3. So far not affected.
Same exact build dates as mine. Are you still at status 'waiting to be released to carrier'?
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      08-05-2016, 09:07 AM   #264
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Same exact build dates as mine. Are you still at status 'waiting to be released to carrier'?
Yeah I think so. The Genius said to call back next week as he won't know the boat and schedule until it actually loads and is out of the port. Website won't update till then either.

No hold or any special status on it as of yesterday.
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