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      02-24-2018, 05:12 PM   #1
Thevintage
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Thumbs up for Bimmermasterpieces

It's always pleasing to find a company who backs there product and workmanship after they have got your money.

I purchased a alcantara speedo casing for my M2 a couple of months back,the other week I got in my car and noticed a issue with it,after contacting Bimmermasterpieces about my issue they asked me for some photos,they were at a loss how my speedo casing had a small imperfection .

They asked me to return it to them which I arranged thru a mate travelling to Europe,before they even received my speedo casing return they contacted me and said a replacement was on its way.

I received my replacement the other day,I known myself a number of times when you contact a supplier about a issue how quickly the interest in you is the total opposite to when they where trying to sell you something.Usually the silent treatment occurs when they realise you are thousands of miles away in another part of the world.

So all I can say Bimmermasterpieces stepped up and gave great after sales service totally backing the products they sell.
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      02-24-2018, 08:22 PM   #2
akkando
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Quote:
Originally Posted by Thevintage View Post
It's always pleasing to find a company who backs there product and workmanship after they have got your money.

I purchased a alcantara speedo casing for my M2 a couple of months back,the other week I got in my car and noticed a issue with it,after contacting Bimmermasterpieces about my issue they asked me for some photos,they were at a loss how my speedo casing had a small imperfection .

They asked me to return it to them which I arranged thru a mate travelling to Europe,before they even received my speedo casing return they contacted me and said a replacement was on its way.

I received my replacement the other day,I known myself a number of times when you contact a supplier about a issue how quickly the interest in you is the total opposite to when they where trying to sell you something.Usually the silent treatment occurs when they realise you are thousands of miles away in another part of the world.

So all I can say Bimmermasterpieces stepped up and gave great after sales service totally backing the products they sell.
I would like to get the casing but waiting for the Competition to come out to decide if I want to put more money into the M2 or save it for the Comp model.
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      03-19-2018, 07:58 PM   #3
subliminalaudio
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Quote:
Originally Posted by Thevintage View Post
It's always pleasing to find a company who backs there product and workmanship after they have got your money.

I purchased a alcantara speedo casing for my M2 a couple of months back,the other week I got in my car and noticed a issue with it,after contacting Bimmermasterpieces about my issue they asked me for some photos,they were at a loss how my speedo casing had a small imperfection .

They asked me to return it to them which I arranged thru a mate travelling to Europe,before they even received my speedo casing return they contacted me and said a replacement was on its way.

I received my replacement the other day,I known myself a number of times when you contact a supplier about a issue how quickly the interest in you is the total opposite to when they where trying to sell you something.Usually the silent treatment occurs when they realise you are thousands of miles away in another part of the world.

So all I can say Bimmermasterpieces stepped up and gave great after sales service totally backing the products they sell.
Any pics??
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      03-20-2018, 05:32 AM   #4
Thevintage
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Originally Posted by subliminalaudio View Post
Any pics??
Pic
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      03-21-2018, 02:05 PM   #5
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Quote:
Originally Posted by subliminalaudio View Post
Any pics??
Pic
That's the new one or the issue ?
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      03-27-2018, 08:07 PM   #6
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Quote:
Originally Posted by Kaye View Post
Had a very similar situation recently!
With whom? I'm concern about my recent order to them... very sketchy so far
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