Talk to the GM or another CA.. first time I walked into the local dealer asking info and ready to throw money on the table to get on the waiting list the CA that received me talked a bunch of BS about how he was about to go to SC and test the cars out including the new M2 that he would record and share when he got back etc etc.. a week went by after his return and nada.. no calls, no returned emails to my initial communication nothing.. I sent him a couple emails saying I would like a build sheet just as one I had seen in person when the car was promoted for launch except for the DCT and to let me know how much money to bring to get on their list and never followed up.
Went back about two weeks later and was greated by a different CA explained what I wanted and he gave me straight story since day one and although I dropped money at another dealer also to see who landed an allocation first I was glad it was this dealer and that CA I closed with.
Like many have said, talk with dealer management and let them know you are not happy with the service so far and you would like another CA to take care of you..
__________________
Follow me on IG
Garage: 2018 991.2 GT3|2013 135i|2004 M3|2004 X3|1987 325is|1987 325i|1974 2002tii
|