BMW M2 Forum - View Single Post - Purchased maintenance but dealership did not enroll service contract. What can I do?

shubhamgandhi · 04-18-2018, 08:06 PM

I purchased my M2 at a SoCal dealership in April 2017 with the FULL maintenance plan (upgrade from basic).

I go in for the 1 year service at my local dealership near SF, and we find out my car did not get "enrolled" for upgraded maintenance by the finance department during the sale.

I've been trying to contact seller and leaving messages to finance and sales associates for two days now, and so has my local service associate. But we are not getting any response from them. So I'm not able to get the full maintenance that I paid for (vipers, brakes, etc).

I'm beginning to get upset and dissatisfied at this point. So what can I do about it? Is there any way I can take it up with BMW Financial or NA?

04-18-2018, 08:06 PM	#1
shubhamgandhi Registered 0 Rep 4 Posts Drives: M2 Gray Auto Join Date: Apr 2018 Location: California iTrader: (0)	Purchased maintenance but dealership did not enroll service contract. What can I do? I purchased my M2 at a SoCal dealership in April 2017 with the FULL maintenance plan (upgrade from basic). I go in for the 1 year service at my local dealership near SF, and we find out my car did not get "enrolled" for upgraded maintenance by the finance department during the sale. I've been trying to contact seller and leaving messages to finance and sales associates for two days now, and so has my local service associate. But we are not getting any response from them. So I'm not able to get the full maintenance that I paid for (vipers, brakes, etc). I'm beginning to get upset and dissatisfied at this point. So what can I do about it? Is there any way I can take it up with BMW Financial or NA?
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