Quote:
Originally Posted by jtcsifl
I guess I'm not a good customer. I had to give my SA the SIB # for the rear brake backing/heat shields. He called me this morning to say my car wouldn't be done today because they didn't realize the wheel bearings had to come out & replaced. I guess I should've printed the instructions for them etc. Sheesh!
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I don't expect my service advisor to know how every repair job is done or keep up with all the SIB numbers.