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Aonarch, charm or no charm, I used to work for the biggest Ford dealer in the west coast. I know the schemes that we used to pull. I didn't follow their scams. My grandpa taught me this: you give the customer price once. If there is no deal, shake hand and bid them farewell.
I used to buy my cars from SHelly BMW. used to swear by these guys; until I sold my ZHP, and I was ready to make my move into an E92 335. Well, they wouldn't budge on the price for 500 over cost. It was a white, with red interior and 6 speed, with Mpackage. SO I said bye bye. And I told the guys, you loose me once, you will loose me forever. Someone referred me to another dealer and he was polite enough to tell me upfront: 500 over cost for anything i want.
Long story short, I would call the owner, and tell him what took place, and basically tell him that any next BMW won't be from you. Thank you and have a nice day.
GOod luck to you
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